SoftMoc is a leading lifestyle footwear destination with convenient locations across the country. They offer the best brands for women, men, and kids, such as UGG, SoftMoc, Blundstone, Birkenstock, and HOKA. Customers can shop online 24/7 and collect SoftMoc Reward points on every transaction to save. Despite the chaos of Black Friday, customers have consistently praised the exceptional customer service at SoftMoc. Amanda, a store manager, is described as friendly, patient, and organized, even with long lines and constant requests. She helped customers find the perfect shoes, checked sizes quickly, and ensured they left confident in their purchases. Her upbeat attitude made the shopping experience smooth and enjoyable, and customers have expressed their appreciation for her outstanding service. The reviews also highlight the helpfulness and politeness of other SoftMoc employees, such as Konnie. Customers have noted the staff's ability to assist them in finding the right products, even when items were not in stock at the local store. The overall feedback suggests that SoftMoc provides a warm, welcoming, and customer-focused shopping experience, making it a recommended destination for families seeking quality footwear.
Yesterday I went to purchase some moccasins. Amanda made my experience very enjoyable, as she was very friendly and helpful. Thank you Amanda.
December 2025
In regards to the the previous review, as a customer who entered the store. Amanda was very polite and friendly. This woman had a very bad attitude, she was snapping at Amanda for no reason over simple questions. Amanda was quick and helpful.
December 2025
It's good quality shoes and the staffs are lovely and kind.
