Strides Running Store is highly praised for its exceptional customer service and knowledgeable staff. Customers have shared positive experiences, highlighting the friendly and patient assistance they received, especially from staff members like Martin and Kelly. The store offers a great atmosphere and a solid selection of running shoes, with the ability to order specific models when not available in-store. Many appreciate the efficient service, with quick turnaround times for orders and shipping, even for customers located far away. Shoppers have noted the helpfulness of staff in finding the right shoes and providing expert advice, making Strides the go-to destination for runners. Overall, Strides Running Store stands out for its commitment to customer satisfaction and quality service.
Great service. When they didn't have the exact model in store they ordered it for me and the turnaround time was for short. Knowledgeable staff at the Marda loop location and great atmosphere. I will definitely go back there again.
September 2025
Martin not only did a great job in helping me find the right shoe, but he did so efficiently, giving me the time I needed, while helping other customers simultaneously. I just finished my first run in my new shoes, they’re perfect. I’m so grateful for the consistent kindness and high level of service at Strides
September 2025
Phenomenal service and selection. I was so frustrated when I arrived after trying other stores closer to home with no luck. Both gentlemen working were incredibly knowledgeable and kind. This will be my first stop from now on!