Structube is a furniture store that offers a wide selection of modern and stylish furniture at affordable prices. The store features the latest trends in home decor, with a carefully curated collection suitable for living rooms, dining rooms, bedrooms, and offices. Customers often find the store well-organized, with clearly marked displays and reasonable prices, making it a great place to find furniture and accessories to transform any living space. The customer experience at Structube varies by location. Several reviews highlight friendly and helpful staff who provide excellent service, assist with sourcing specific items, and offer solutions for back-ordered products. Staff members are praised for their patience, kindness, and knowledge, which creates a positive shopping environment. Customers appreciate the clean store environment, good packaging for deliveries, and the ability to get price adjustments when items go on sale. However, some reviews mention inconsistent customer service. A few customers experienced unhelpful and rude interactions, particularly regarding stock availability and policies, with some staff seeming annoyed or raising their voices. Despite these mixed experiences, many shoppers leave satisfied with the quality of the furniture and the overall shopping experience at certain locations, especially when helpful staff like Lyddie assist in navigating product availability and delivery options.
Had a small issue with some furniture, but they solved it?
August 2024
Online is more impressive. Everything I wanted to see in person was not in stores
June 2024
Lovely staff that were friendly and great to deal with. As soon as you enter, you're greeted politely and not pushed into a sale. The location had a nice layout with all displays visibly marked with prices that were affordable. Great customer service! Great quality items as well! 10/10 experience!
