Value Village is a large thrift retailer offering a great selection of gently used clothing, accessories, household goods, books, and movies. The store is noted for being very spacious, clean, fairly organized, and having a secure parking area. Many customers find the selection of clothing to be the largest of any thrift store and are often pleasantly surprised by lower than anticipated prices on some items. However, numerous reviews criticize the pricing as overpriced compared to other thrift stores, especially since items are donated. Additional common complaints include the continued absence of fitting rooms and occasional disappointing service, with mentions of staff being rude or inattentive. Despite pricing concerns, many visitors leave with a happy haul of finds.