7-Eleven is a convenience store that offers a range of products, including food and drinks. The store has a mixed reputation, with some customers experiencing issues with communication and service. One customer had a disappointing experience when their order was cancelled and they were unable to use a discount due to a delay in the refund process. However, another customer had pleasant interactions with the staff, who provided excellent customer service and made a 7-year-old's day by chatting with them. The store can be busy and rowdy at times, but it is a convenient option for those in a hurry. Overall, 7-Eleven is a convenient shop with a mixed reputation.