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“Was on hold for less than 15 minutes, had a lovely lady look into my files for why my payments where being weird, was told that she will call me back once she finishes looking into it and not even 10 minutes later I get called back and was explained clearly what had happened & cleared up much confusion!
Thank you so much!”
“Big shoutout to Zack at ATB. I’m opening my first business and had no idea where to start, and he made the whole process smooth and stress-free. Instead of rushing me, he explained everything clearly and helped me set up the right accounts for my future growth. I left feeling motivated and supported. If you’re starting a business or need someone who actually cares about helping you succeed—go see Zack. ATB earned my trust today.”
“Jenny is the best financial advisor we have come across - ever! My husband and I were sincerely blown away by how excellent, accommodating, kind, knowledgeable she was. Our experience has been nothing short of exceptional with, Jenny and would highly recommend her services to anyone. Thank you so much, Jenny for everything and look forward to working together in the future!”
“I've recently attended meetups for the Edmonton Real Estate Investors Association at this location. There's ample space, a comfortable environment, refreshment counter, and clean washrooms.”
“I would like to extend a big thank you to Mayuri for assisting me with opening my account and getting it set up. She was patient and explained every step. I am grateful and recommend her if you need to speak to a staff member.”
“Mariam is by far one of the best employees I have ever dealt with at a bank, providing a customer service experience that is second to none. I have been to this branch many times and from both my in person observations and looking at other reviews it is clear she is carrying the branch! Hopefully TD Bank can give this employee the recognition and further opportunities she deserves.”
“Thank you Priya Dhanasekaran at the Manning Crossing branch for your empathy and understanding.
Debbie has been struggling with the passing of her Mom and your outstanding customer service has made life a bit easier for her and others.”
“I have dealt with BCC for years and I can always count on them to come thru when I need them most. Paula and Carolyn are excellent to deal with and the owner is super nice too.”
“This branch is always very helpful. I feel very supported with my finances & financial goals. A special thank you to Ramiro for his continued help with my banking needs.”
“I have had several interactions with Rupam S at this branch, and I only have wonderful things to say about his service. He is consistent, knowledgeable and easy to talk to about financial goals. Great at his work, but also just a great person!”
“I had one of the best customer service experiences ive ever had with mayrel (forgive me if I spelt that wrong)
She was so fast at helping me set up an account and even stopped eating lunch to help me the minute I walked in the door. Im very happy with this branch and refer anyone who wants a good experience to go there. Thank you so much”
“I recently had a fantastic experience at the Southgate Servus Union branch, and I wanted to express my gratitude. Nick OH, the Mutual Fund Investment Specialist, and Reem Mostafa, the Assistant Branch Manager, provided exceptional assistance. They guided me through opening a chequing account, helped set up the Servus Credit Union app, and even took the time to explain the benefits of various credit cards.Nick and Reem professionalism and expertise made the entire process seamless. They went above and beyond to ensure I felt confident and well-informed. I highly recommend the Southgate branch, and a special shout-out to Nick OH and Mustafa for their outstanding service!”
“Such a kind and considerate branch. The financial advisors are amazing, the manager was very communicative and apologetic even about the slightest inconveniences (which didn't phase me at all). But it showed a tremendous level of professionalism and respect for my time.Highly reccomend banking here.”
“Kinjal was really helpful when she assisted me with opening my bank account. She took the time to explain everything properly and answered all my questions very patiently. I never felt rushed, and she made the whole process easy and comfortable. I truly appreciate her help and would definitely recommend her as a bank advisor.”
“I personally think the staff are nice and understanding of what I want. Sure, there is usually one teller at a time while others are on break but may Jesus bless this bank because I have not had any problems with this or any other branch”
“I'd been dreading going into the bank, but I finally dropped by during my late lunch break today to make deposits with multiple currencies. Jennifer was super efficient and patient with all my transactions, even though she had to keep helping the other teller (trainee?); it was just the two of them. She was very helpful, offering extra info like where I could go to exchange the currencies that I couldn't deposit, tips on how to not mix up my BMO Mastercard with my new BMO debit card (they look so similar!), etc. I later found out that she didn't have much time left before the end of her shift, so I was amazed that she was so thorough with her service, including letting me know that I'm pre-approved for a new credit card if I wanted one :O I hope that she was able to leave on time! Thank you so much for today, Jennifer <3”
“I would like to sincerely thank Nicole from Servus Credit Union for her excellent service today.
She helped me open a savings account and made the whole process clear, smooth, and stress-free. Nicole was very patient, professional, and kind, and she took the time to explain everything in a way that was easy to understand. I truly appreciated her support and positive attitude. Thanks to her, I felt confident and comfortable with my banking decision.
I highly recommend Nicole to anyone looking for helpful and trustworthy service.”
“Had a wonderful experience setting up new accounts today. She spent an hour and a half with us answering all of our questions and patiently walking us through everything. It’s refreshing to work with someone to proficient, personable and knowledgeable.”
“Wade Bilyk is FABULOUS!!! I can be high maintenance at times and Wade always come through for me ... fitting me in last minute, making queries to the right people within his branch and others to make things happen quickly.
I can't say enough good about Wade!!!!”
“Had my mortgage with Servus for the last 10+ years and was very satisfied with the service. Tanvirsingh helped me complete a complicated transaction with a lot of communication and was particularly helpful. I would absolutely recommend this team to my friends and family!”
“I visited this RBC branch three times this week, and each time I was completely satisfied with the honesty, excellent service, and quick response. The team always goes above and beyond to assist me in every possible way.
I can’t say enough about how amazing the manager Nidaa, agent Ameer, and Hicham are — they’re the reason I always choose this branch whenever I need banking services.
Thank you to this wonderful team for your professionalism and kindness! ?”
“I recently reached out with questions regarding a loan.
I was skeptical at first, (due other interactions with people in the position of lending) but I can honestly say, Peter immediately put me at ease. He honestly made me feel everything was going to be all right!
I can honestly say this is a very genuine human! I hope they realize he is an asset when someone can put a VERY stressed out individual into a level of comfort.”
“The service at this branch is impressive; Jennifer, the manager, is very friendly and always looks for ways to help. Katerine, thank you, I've never seen such an amazing way of working, I was impressed.”
“I’ve been dealing with this branch regularly for the past couple of months, they’re overall customer service is far superior to most of the branches in the city. This branch makes me feel like a valued customer unlike a couple of other branches that I’ve been to in the city. Keep up the good work. I’m going to continue driving out of my way to visit this branch.”
“Huge thanks for the all Scotiabank team!
They were handling my last moment case on December 31st professionally.
Special thanks for the branch manager.”
“Although I’m not an account holder with this branch I found them extremely helpful with an estate issue my Mom was having. We reached out to Harshani and she was more than welcome to help out with our situation. Within one business day she had resolved our issue. They were very helpful and understanding to our situation. Thank you from My Mom and myself. Excellent customer service.”
“Well, it took me a while to bring myself writing a review. As a CEO I totally understand the challenges, problems and responsibilities that a bank manager might face on a daily basis, but this bank manager person, Dawn John unlocked the bank in the morning showing a negative attitude and barely responded to the customers entering the bank saying hello and good morning, I thought what could have gone possibly so wrong that made her not to have proper interaction with the customers. Anyway, I gave five stars to appreciate a relatively new staff to this branch, Kendrick, as his excellent professional conduct should be an example for other bank staff regardless of rank, age and experience. Kendrick is very knowledgeable and have superb problem solving skills. I was very happy after my appointments with him and I am sure all off his clients are impressed with his customer service.”
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“I have been with CCU for over a year now and am so grateful to have found a bank that is focused on the Biblical approach to finances & their commitment to helping members steward them according to Biblical principles. This is a bank that is truly for the best interest of the member
& not their own. Recently, Janeanne Dukes was exceptional in helping me change my debit card pin in Calgary at another credit union, who unfortunately were being very rude & unwilling to help even though this is a service that are supposed to provide being apart of the Alberta credit unions. I look forward to using CCU for my everyday banking & more for years to come!”