Best Buy is an electronics store chain offering a wide range of products, including computers, mobile devices, TVs, and video games. They provide services like online ordering with in-store pickup, free shipping on orders over $35, and a Low Price Guarantee. The Geek Squad Agents are available to assist with any technology issues. Customers have reported positive experiences, particularly with the staff's helpfulness and attentiveness towards middle school students and senior citizens. The service is described as quick and efficient, with a great return policy. Improvements in management have been noted over the past few years. However, some customers find the in-store selection limited, with better options available only through online ordering. There have been suggestions for female staff members to be included in assisting with heavier products if they are part of the sales team. Customers have praised the easy online pickup process and the knowledgeable assistance provided by the staff, such as Rahul in the service department, who went above and beyond to help a senior customer with their printer and earbuds. The shopping experience is described as personalized, and customers have been satisfied with the deals and installation services offered.
Sam who is at the till and and Pam who works on the floor are amazing! They helped me and found the best deals with advise! I cannot thank them enough. They need a raise! Get more like them!!!
December 2025
Great service from Karan in Mobility and Cathleen in Customer Service/Web Pickup. Both were friendly, knowledgeable, and efficient, which made the whole experience smooth and stress-free. Really appreciated their help and professionalism.
December 2025
I had a great experience at Best Buy DT. Taha is awesome, very knowledgeable sales associate. If you’re looking for a great deal with plans and phone look for Taha! He’s doing a great job!
