Best Buy is an electronics store chain offering a wide range of products, including computers, mobile devices, TVs, and video games. Customers can reserve products online and pick up in-store or shop online with free shipping on orders over $35. The store provides a Low Price Guarantee and has in-house Geek Squad Agents to assist with technology issues. According to customers, Best Buy offers great customer service and help in all departments, with friendly and helpful staff who go above and beyond to assist with purchases. For example, some staff members are praised for their patience, honesty, and professionalism, especially when helping customers select the best models of phones and explaining features, pros, and cons. Customers also appreciate the full satisfaction and personalized service they receive, often mentioning that they would recommend this location and ask specifically for helpful staff members like Amanpreet and Jasleen. Many customers have been shopping at Best Buy for years, noting that the staff are knowledgeable and well-informed, and that they feel respected and satisfied with their purchases. The store's commitment to excellent customer service and the ability to handle tricky situations, such as changing phone contracts or resolving issues within 30 days, keeps customers loyal. Overall, Best Buy remains a convenient and reliable destination for tech products and services.
Great service changing my screen protector by Hemant NE best buy
January 2026
Mr Alistar, thank you very much for your kindness, patient and honesty. Your caracter is rare to find on Christmas eve, everyone is tired and overwhelmed with the traffic in aisle of the electronics stores, but you attended to me with professionalism.
December 2025
Very disappointed in the lack of customer service. Not one sales person wanted to talk to me or help me. Line up was way too long. Staff at checkout very unfriendly. This store used to be so great - what happened?
