Caffe Tech sells and services premium coffee and espresso machines from top brands for both home and commercial use. They offer machines, parts, and accessories, with service by appointment at their Edmonton location or online shopping with fast Canada-wide delivery. Reviews note that staff are helpful, super friendly, proficient, and very responsive with outstanding support. They are quick to respond and knowledgeable. While one customer reported an unlucky issue with a new machine's pump, the business was quick to set up a local service visit. Purchases arrive relatively quickly and are well protected. Multiple customers recommend Caffe Tech as the only place to go for serious, high-quality espresso machine purchases.
The service department is fantastic! They tuned, fixed, and cleaned up my 10 year old R58 into beautiful working order. It works like new. So lucky to have these folks locally. Thanks again!
March 2024
Excellent service and products. Quick answers to my questions and I received good advices.
January 2024
New $2k espresso machine does not work day 1. Caffe tech was quick to respond on day 1 with an email instructing me to prime the pump with a turkey baster. That did not work and informed them. After a few days, they set up a service visit for me with a local service shop.Lesson learned - I was unlucky with the pump.
