Factory Direct Furniture is a highly praised furniture store that provides exceptional customer service and quality products. According to reviews, the staff, including Dean, Gary, Sam, Moe, and Sarah, have been consistently helpful, knowledgeable, and accommodating in assisting customers with their furniture needs. Customers have expressed their satisfaction with the store's wide selection, competitive prices, and the ability to find the perfect furniture pieces, such as mattresses and couches. The delivery and installation process has also been praised, with the delivery team being described as friendly and efficient. One customer even mentioned that they have recommended the store to their family members, further highlighting the positive experiences they have had. Overall, Factory Direct Furniture has earned a reputation for providing an outstanding shopping experience, with customers expressing their willingness to return and recommend the store to others.
Dean and Gary help us a lot to select a new couch after having issues with the last one. We really appreciate their help and assistance making sure our issue was dealt with. Would recommend!
August 2024
Thank you for the unbelievable service Gary!
Made sure to give me the best price in town for such great quality Furniture!!
April 2024
Just went there to get a new couch. They were extremely helpful. Made us feel welcome and we were able to get the couch we wanted with no hassles. Thank you Dean and Gary.
