Gravitypope Edmonton provides excellent customer service with staff described as helpful, knowledgeable, passionate, and friendly. The atmosphere is pleasant and inviting. Customers report great experiences, with staff being consistently kind and welcoming, even offering detailed advice on shoes and leather care. They are noted for going the extra mile, sometimes honoring sale prices after an event ends. The store carries a lot of high-quality shoes, including fantastic boots that offer amazing winter protection. While some items are quite expensive, the service makes purchases worthwhile. Most experiences are highly recommended, though on rare occasions sizing recommendations can be slightly off or specific size availability may be limited.
Large variety of shoes from around the world and great customer service.
January 2026
The guy with the red hoodie was very helpful. Great customer service, knowledgeable and passionate. Very detail focused, made the process easy. Would recommend getting help from the red hoodie guy. Had a pleasant experience with my partners gift!
January 2026
I had a great experience here. The staff were awesome to deal with. They honoured a sale price a couple days after it ended which was nice. I would probably give them a 4.5/5 as the sizing recommendation that they gave me was a bit off, otherwise great!
