Gravitypope Edmonton provides excellent customer service with staff described as helpful, knowledgeable, passionate, and friendly. The atmosphere is pleasant and inviting. Customers report great experiences, with staff being consistently kind and welcoming, even offering detailed advice on shoes and leather care. They are noted for going the extra mile, sometimes honoring sale prices after an event ends. The store carries a lot of high-quality shoes, including fantastic boots that offer amazing winter protection. While some items are quite expensive, the service makes purchases worthwhile. Most experiences are highly recommended, though on rare occasions sizing recommendations can be slightly off or specific size availability may be limited.
I've been a customer for a long time and just once had an issue of expensive shoes soles get wracked and bleeding black dye onto my foot after stepping out after the rain. Malcolm was so kind and generous to come up with a solution that solved every issue I had. Thank you for your problem-solving in such a great manner!
August 2026
Gravitypope on Whyte is where I go when mall shoes will not do. The footwear is the kind of European and designer stuff you do not find on every block in Edmonton, and the staff talked me through fit instead of hovering. I left with a pair I will actually wear for years. Treat yourself, wander the avenue, and try things... read full comment
August 2026
Big thanks to Amber for helping us out today! Awesome service! We bought a pair of Hoka and a Dr. Martens.
