Safeway Terra Losa is a grocery store that has recently undergone renovations, including a full Starbucks upgrade, offering a better shopping experience despite some parking and store flow challenges. The store features a good selection of items and regular sales on essentials. Most employees are friendly and helpful, with notable service from staff who go above and beyond, such as assisting with special requests like cakes and candles. However, customer service experiences vary, with some customers feeling disappointed by negative interactions and unhelpful staff. The store's layout has changed, making navigation a bit frustrating, and the food quality in the cafeteria has been inconsistent, with some items served cold. Overall, Safeway Terra Losa offers a convenient shopping option with some room for improvement.
Most of the time its great, one time i had a bad experience but the manager recently, was very kind and called me and addressed me concerns. So I have now changed my review
January 2026
Very few cashier's. Be prepared to take a long time
November 2024
Very hard to find things with the store being renovated