The Shoe Company, located in Kingsway Mall, is a well-established footwear retailer known for its competitive prices and exceptional customer service. Despite its unusual basement location, the store offers a clean and organized shopping environment. Customers appreciate the knowledgeable and helpful staff, often mentioning specific associates who go above and beyond to assist. Many reviewers describe their positive experiences, highlighting staff members like Gurpreet, Raven, Shawn, and Eddie for their attentive service and ability to help find the right shoes. Shoppers have noted great deals on shoes and boots, with many choosing The Shoe Company over competitors for its value and selection. While some have encountered stock issues, the overall sentiment is positive, with customers eager to return for their footwear needs. The store's commitment to customer satisfaction is evident, as staff members handle challenging situations with professionalism and care. Overall, The Shoe Company is a go-to destination for anyone looking to purchase quality footwear at a great price.
Wonderful service and support for the supervisor and other staff while I was shopping late on a Saturday. Thank you for a great experience!
September 2025
The prices are not cheap, but not crazy either. Don't come here expecting to get a super good deal, but I still it a 5 out of 5 because I do believe the quality matches the prices. I've got some really comfortable shoes here a few times.
August 2025
The staff was friendly, the store was clean and a nice selection of shoes for a decent price. I like this place more for their workers because they were very helpful with any problem I had and helped me with my return. Their workers deserve a raise.
