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“It's peak winter season, I've just been towed in by lunchtime from Mr. Lube, and I'm not expecting anything. I've already fought with one shop for tires that will fit, so I go through the song and dance once more.
Even though they were slammed with work, phones ringing consistently, these guys were patient, understanding, and took their time to help me out. I went from stranded on a sidewall flat to tires on, keys in hand by 7.
I'm honestly impressed. I went from planning my stay in Fort Mac 2-3 days more than I hoped to going home tomorrow. I am so thankful for the efforts. Above and beyond service under heavy pressure!!
(Oh, and Mr. Lube? I'm sure you're reading this. 205/50R17's DO fit a mini cooper, you idiots.)”
“I visited Fort McMurray Walmart store today & was really pleased with the help I received from Judith ( Dept Manager ) & as I was walking to the front of the store I seen her turn around & go back to assist another customer. Kudos to you. Keep shining JUDITH”
Department Stores
Department Stores
Department Stores
“Put my car into their shop and there was a miscommunication about which work was to be completed and they went beyond the scope I had agreed to before approving the work. I explained the error and they handled it professionally and quick, to my satisfaction. The cost may be higher than private shops, but it is worth in it in how I was treated as a customer and the warranty they offer.”