10913 97 Ave, Grande Prairie AB T8V 4G6
“Absolutely outstanding customer service. From when I walked in the door with my supply list to when they helped me load. It is so refreshing to have a company that truly cares about customers. I highly recommend!”
10921 100 Street, Grande Prairie AB T8V 1R6
“One customer service rep here stuck his neck out to help a customer who bought a faulty hot water tank. Got the manufacturer warranty run around right away, told it would have to wait till Monday (big family= weekend without hot water not an option) Andy stepped up and made the executive decision to replace the tank even though he was pretty sure he would get in trouble from his manager for not going through manufacturer. An organization that employs people of this quality can count on my business in the future. +1 faith in humanity.”
11105 100 Ave., Grande Prairie AB T8V 3J9
“Made online order wasn't getting the email to come pick it up so gave them a call. Girl at customer service put me on hold and went and did herself obviously 👍 👍”
Gateway Power Court, 10950 102 Avenue, Grande Prairie AB T8V 2X3
“Excellent service . The manager ( I’m not sure which one ) was familiar with lightening helped me measure and ensure the product would meet my needs . He even placed it in my cart . Thank you so much ( he said his office was right behind lighting area) so helpful ! I’ll be sure to go back.”
11222 A 103 Avenue, Grande Prairie AB T8V 0P3
“I want to give a big shout out to Cole. It's several months overdue but better late than never! On 2 occasions in June and July I had the pleasure of your assistance at the GP Home Depot. I was 6 and 7 months pregnant at the time and your assistance with the carts, loading patio stones, etc. was extremely appreciated and I was so grateful! Your attitude was to notch and I appreciated your positivity. Clearly you made an impression and am impact because 4 months I still remember your name. Thank you!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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