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“I had a great time in this store, Margarita was a great person to help me pick out work boots, and even gave me some tips on products to help my boots be even more comfortable”
“Jan 13th 2026 (5 stars)
Had to try the store one more time as I needed new work shoes. While two employees stood in the corner at front of store doing nothing but chatting with each other, one employee Kim helped me and my daughter out immensely! Showed patience and knowledge of footwear and had a great disposition! Then a manager by the name of Holly helped us at the checkout with a discount! What a difference good staff can make in a shopping experience!
Thx so much!!!
7 months ago.....(0 Stars)
TERRIBLE pretty much sums it up!
I asked the young Polish assistant manager girl about getting the workers discount that Sketchers offers to companies.
I work at a gas station as a clerk and in the deli, hence I'm on my feet all day and also need anti slip shoes. Because my company's name wasnt on the list, she quite rudly denied me the discount on worker shoes priced at $120.
Interestingly enough, I purchased the same pair 7 months ago and the young fellow that helped me then, gladly gave me the discount.
If it was my store, I certainly know who should be managing it and pleasing the working public. Some people put in that postion are obviously not suited to it as she couldn't make a good executive decision!!!
In my opinion this was very poor customer service. Needless to say, they lost a sale today! Imagine if that was to happen every day, sales wouldnt be great. Time for new and wiser Management Skechers!!!!”
“From Toronto, ordered a pair of shoes and they came within a week! Everything was good, packaged well and the customer care was very responsive. Will order again :)”
“Went to this store to get a new pair of Vans and the manager with black hair and bangs was extremely helpful and polite. Definitely going to pass thru the next time i come to Red Deer”
“Staff were exceptional. I wanted to exchange sizes on Boxing Day from an online order.
There appeared to be a huge disconnect through there POS and whatever else they needed to navigate.(which isn’t the 1st time I’ve watched them struggle).
Aside from the tech part, I enjoy shopping at their Red Deer location as much for their inventory as for their staff.”
“We was at the Skechers store in the Parkland Mall in Red Deer.And we really liked this store, especially an assistant Thank you so much Kate.We will come again.”
“Hi I’m Kerrie a day tripper exploring Red Deer and area. I want to share a unique gem of a woman’s shoe store in Red Deer. If you need some expert advice and guidance in footwear , Connie is your gal. I arrived looking for help! I am spending to many hours standing on concrete and the aging thing is setting in. Well I got service and probably 20 years expertise guiding me to the proper wear for my issue. So worth the trip in to discover service & excellence. Lots of great brands to choose from. They have been in business in Red Deer 23 years and have a second store in Lethbridge that has been in business approx 12 years now.”
“Excellent selection, sales, and customer service. The store was clean and well organized. It was easy to get assistance as needed and the staff were very friendly.”
10AM - 7PM
5001 19 St, Red Deer
Shoe Stores
“I had ordered a pair of shies online, and when they came,they were too small. I brought them into The Shoe Company, and the staff helped me with my return without problem. They didn't have my size in-store but called around to the other stores and found me a pair. I gave them only a four star rating because when they did the return, they kept the GST for whatever reason, and i found that odd....”
“I came here with recently diagnosed orthopedic issues. I could see Amanda, the sales clerk, had alot going on in the store today, but she remained very calm, quick and professional despite having to multi task as she assisted me. As a long time nurse who has worked with and for alot of people I was very impressed with her, she really knew what she was doing and was very knowledgeable. The footwear I bought here today because of her guidance is one of the most comfortable I've ever worn. She never made me feel rushed pressured or judged as I tried on several pairs of footwear. You simply can't put a price tag on that kind of service. Thanks so much Amanda!”
“I was in 7 PM Wednesday Aug 2nd looking for work shoes. The on floor staff were attentive, helpful and accommodating. I was completely satisfied finding appropriate shoes, pricing and making my purchase at the till. A recommend for copper socks sealed the deal for me too.Thank you staff for your care and attentiveness.”
“Had to stop in to get some clothes for a wedding and had a great experience!
Western attite is not my typical style but I'm thankful the girl on staff was patient enough to help me find some clothes that fit and look great! Love these Wrangler jeans and Ariat boots.
Purchased some shirts as well but found another one I liked better at the lammles across town which was also great to shop at! When a return was requested foe the shirts I didn't need, the same staff member was able to seamless provide a refund which gives me confidence in shopping here again in the future!”
“Wicked shop! Great clothing options for me and the missus. Took some great hats and hoodies back to Australia, along with other trinkets. We’ll be rocking “Dirty hands, Clean money “ in ??. The staff was amazing, let us browse alone and helped us when we looked like we wanted it.”
11AM - 5PM
4929 50 St, Red Deer
Shoe Stores
“Cant beat the attention to detail and level of customer service here at the Red Deer Location. Id go so far as to say they are just as professional as the staff in there Edmonton and Calgary locations. These guys walk through the reward of foot care and explain the benifits of custom made and fitted Orthotics, customer service is superb! Not only do they make you feel comfortable and informed of placement and usage, proper fitting and wear of your orthodics is just as important hear to. They can also help with more than just “foot” pain Rest asured as the comfortable atmosphere relaxed and flexible scheduling of free foot exams, fittng appointments, check-up & follow ups too. I say take it, the free foot exam at Advantage Orthotics! I know i will.”
“Wonderful and extremely friendly staff. Always on the ball to help customers, even with the young employees they seem very job oriented and focused. Highly recommend.”
“Have had consistently excellent customer service here. Recently, I had a zipper tag break on a pair of 2-month old Joseph Seibel boots (very unusual for that level of quality). Went in to Quarks with the boots and receipt to see if there was anything they could do for me, and they replaced my boots with a new pair of the same. Every time I have been in the store, the staff has always friendly and helpful.”
“Ardene's is always one of my favorite stores when visiting this mall.
The staff has always been professional and go out of their way to help with any questions I have.”
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“This review is ten thumbs up for Kiersten with the pink hair who works at the store in West Edmonton Mall. While all her co-workers clumped together chatting to each and doing nothing, she happily greeted the customers and went above and beyond helping us measure feet and try on shoes with valuable advice. This girl should be commended for her amazing service.”