“My comments are not about the product at this point but about the store manager on Saturday the 28th.
She was so friendly and extremely helpful solving my issue and at the same time making me feel like a valuable customer!!!
I didn’t get her name which I should of but all I can say is THANK YOU so very much.”
“I find all the clothing options at zumies not only awesome but also good quality! The cross iron team is amazing!!
I went to chinook mall in search of something high demand and was told it's impossible. I went to cross iron and they ordered it with no issues! Team there is super friendly, recognizes me when I come in, easy to chat with, very helpful with advice about clothes/sizes etc. Overall very good customer service and products
Shout out to Achilles!!”
“The staff was very helpful. She checked on me while I was in the dressing room. The store was buzzing with people but she was able to multi-task ,giving good customer service. I love Cleos.”
“My family visited Warehouse One in Crossiron as our next stop after a bad experience at a different clothing store. Upon entering Warehouse One, we were greeted immediately by a very enthusiastic employee and were immediately shown to the type of clothing we had come to find. All of the staff were great, but Shane especially made us feel welcome and taken care of. We went from having a bad day due to the previous store to having an overall good time at the mall, and a lot of that was due to the staff's great attitudes and the store's accessible layout making our visit easy and enjoyable.”
“I love this store in Crossiron, they have a very good assortment, the service is very good, the advisors are always willing to help, I loved the attention of the TASNEEM advisor, she is a very nice person, she made our purchases easier for us and we continue to buy again, thank you to your help.”
“I want to express my gratitude to Marilyn at Lacoste for her exceptional service during a recent product exchange. Marilyn's professionalism and efficiency made the process seamless. Her commitment to ensuring customer satisfaction has solidified my positive impression of both her and the Lacoste brand.”
“This store always has an amazing selection of clothes, and it’s high quality clothes that will last a long time. I always stop by here, but my experience last week was awesome! They have the nicest employees here who are just great people who really brighten up your day!”
“Very good selection and even better customer service. We were assisted multiple times and we especially appreciated the service of Aesheka who went out of her way to help with a difficult purchase and helped us out massively to understand a complex promotion.”
“I’ve been visiting the Polo Ralph Lauren store for the past four years, and it’s always a pleasure walking in. The collection is consistently nice, though I do feel they could add even more of the high-quality pieces the brand is known for.
What truly makes every visit great is the team— Michael, Matt, Abeeha, and Harman are always warm, helpful, and genuinely friendly. They make the shopping experience feel personal and welcoming every single time.
A store I’m always happy to return to!”
“Staff is very kind, however, I did have some issues with returning and exchanging some merchandise. It was mostly a mistake on my end since I should've asked more questions but since their service is usually pretty good I didn't even mind it much when I ran into an issue.”
“Fantastic customer service! Josh was phenomenal to deal with! I walked up and he asked if I was picking up an order, asked for my name, verified my identification and got me my order all with a caring enthusiasm! I so appreciate good customer service in today's day, and he was excellent!”
“This is an outlet of Calvin Klein.... Nothing too much but great quality as usual. A number of discounts available at the store on few selected items....The staff were very helpful when needed in this store and the lighting in the store was very good so making it easy to get what you wanted quickly......”
“Was just there last week and I wanted to leave a review for Marie. I really appreciated her knowledge and patience helping me find a winter jacket. Great customer service”
“Post Christmas, not much on sale. Staff seemed bored and not really interested. One lady was helping a couple and appeared fairly engaged. The girl attending us was not very helpful in finding additional styles for my husband to try on.”
“Very nice experience on store on Tuesday .
Halle was assisting me from finding merchandise in the store , assisting in change room and running for more merchandise .
Very professional and accommodating young woman.
Thank you
Sue”
“The staff are all friendly and helpful, love coming here all my clothes are from dynamite and I always recommend it to friends.store is always so clean, well maintained, and organized.”
“Great experience at the Tommy store! Lili was very kind, friendly, and extremely helpful. She guided me through the registration process and clearly explained the available discounts. Her customer service made the whole experience smooth and pleasant. Highly recommended!””
“I had such an amazing experience today at this store, I have to mention two people who went of their at to help us get the hoodie of my wife’s choice, a young man named Jad and a young lady Chelsea , I really wanna say thank you both for your kind help today. Stay blessed”
“Came in for an online exchange... Chris the manager was very helpful. He was friendly and helped us leave happy after learning that the online store is a different entity and they can't exchange items for the same price. Will definitely continue to support the brand and the Crossiron location especially. Thanks!”
“I’ve had such a great experience at this store. I’ve only been there twice but the first time my daughter and I found some super cute cloths and shoes and we are very happy with them!The second time was to bring back a pair of shoes where the zipper had pulled away from the shoe and resulted in breaking completely off the shoe. I took them back in and they exchanged them for a new pair! My daughter loves these shoes so I was happy that they exchanged them no questions since it was a merchandise malfunction! Such great costumer service! We’d definitely shop there again! This was the Urbankids at Cross Iron mall, Alberta.”
“Crossiron Mills location has well trained staff and nice smiles. I had an exchange not only handled beautifully by management and the sales associate who processed it. Andrea not only took care of it but as my size was not in stock she had it shipped to my home. Excellent fast services. Up to minute trends, great sales, honest caring people and ahead of the times. This store was a bull moose during Covid over masks and hands but they dropped them with the provincial health laws too. Kudos ?”
“Rose !!!!!!! The best best best best helper . She will advise you on what you should be pairing the clothes with , her passion on fashion and helping professionally and calm demeanour makes one welcome to her and approachable . And Jasdeep was great , she was friendly and had a smile on her face . Please give them raise !!!!!!!!!!!!!!! 100/10 service ! Would recommend visiting the store”
“I recently visited the Calvin Klein store to find a suit for my wedding, and I had an amazing experience. A blonde lady, who I believe was the store manager, helped me throughout the process. She was extremely knowledgeable about the products and guided me in choosing the perfect suit. She took the time to help me find the right fit, style, and size, and I can honestly say it’s the best suit I’ve ever owned. Her expertise and attention to detail made all the difference. Thank you for making my special day even more special!”
“Good Quality, Quick Turnaround and Friendly Service! I always shop quality jeans from this store. Staff knows their duty very well. Darshil and a lady I don't know her name always provide best customer service.”
“It was great to shop at Guess on boxing day. Janille is an amazing sales person, she was very courteous and helping. There was so much crowd but she remained calm and guided us. We hope to see her being a manager one day. Guess is the best !”
“I had a wonderful experience in the store. A manager name Akansha really helped me a lot. Really appreciate the help. Staff was very helpful and humble.
Thanks”
“As soon as I entered the store, everyone was smiling and greeting us. It was such a nice experience, I witnessed all the staff smiling while helping all their customers, even though there was a line up all staff did not fail to show how teamwork is during busy times , they would also greet you before and after entering the store. I will for sure come back to this location to shop as they made my shopping experience fantastic. We bought so many things, and honestly, the manager, Braelyn, was fantastic! She is an amazing manager and knows how run a store! Fantastic team and manager! 100% Recommend this location for all your Urban Planet needs!”
“I love this store! They always have unique clothing & more, making it perfect to stop for shopping for myself or a friend! Vicki, thank you for all your help today! You are such a kiwi gem and I can’t wait to see you again soon! Ps I’m excited you got Spanx clothing now too!”