Laura, a Quebec-based privately owned fashion retailer founded in 1930, is Canada's leading retailer specializing in chic and contemporary women's clothing for all shapes and sizes. Known for celebrating diversity, Laura provides outstanding customer service, as evidenced by the numerous positive reviews. Employees like Sahib, Margarita, Abby, and Bea have been praised for their helpfulness, knowledge, and professionalism. Sahib was commended for leading customers to the perfect items, while Margarita at CrossIron Mills was described as kind, knowledgeable, and a pleasure to work with. Abby and Bea, in particular, were recognized for their exceptional service in resolving a customer's issue with a lost gift card, going above and beyond to reissue a new card and turning the situation around. Another customer shared a positive experience at the CrossIron Mills location, where the staff offered to allow an exchange for a final sale item purchased as a gift, demonstrating their commitment to customer satisfaction. Overall, Laura's stores are known for providing top-notch care and attention to their customers, setting a high standard for others to follow.
Outstanding customer service which made shopping a breeze. Great selection of beautiful clothes to choose from, all quality items
November 2025
Sahib was an amazing employee! She was so helpful and actually led us to exactly what we were looking for. Employees like her need to be given all their raises!!
August 2025
My shopping trip was very professional and helpful, I received all yay I wanted and love my new clothes.
