Wholesale Stores in Sherwood Park, AB

“Biggest problem with shopping at any Costco is the other people in the store with you. Not enough people out there that are courteous to each other any more. So sad. Stores great.”

“I purchased a pair of glasses in March of 2020 from the optical department at Costco Sherwood Park. I was very happy with the fit and the ease at which I was able to adjust to my new progressive prescription. Unfortunately, the arm broke completely off last month (Oct 2021). I went to the store and was told that the glasses were not able to be repaired and I was past the warranty. I was informed that the warranty was from one year from date of purchase. Basically, I was out of luck. I had made the initial purchase on my MasterCard, and I knew that MC would double the warranty, so I wanted to move forward with starting the claim. I required a copy of the store warranty policy, and a letter stating that the glasses were non repairable. I returned to the store to get the required documents, and was told by the optical manager (Scott) that they do not issue these documents. My initial reaction was pretty negative, as I feel that it was an issue with the glasses poor durability (the arm broke while I was cleaning them, not through any sort of accident), but Scott went ahead and allowed me to pick out a new pair at no cost to me. I know he did not have to do this, and I really appreciate the fact he went above and beyond the store policy to ensure my satisfaction. He really made my day, and I am more than happy with the service I received in the matter.”

“I've been going to this pharmacy since it opened and have always had excellent service. They are friendly, helpful and special order in some drugs for me. When they didn't fill a prescription one time, it was because it wasn't safe for me to take with my normal everyday prescriptions. During this time they counselled me through a safe solution. They also have several great staff members that have been there for years which says a lot to me.”