Banks in St. Albert, AB

“I admire so much the staff that helped me in ATB Tudor Glenn , St. Albert. Her name is Nitisha. She is awesome. She helped me close an account and open a new one after it was hacked . She went over and beyond her work to help me out . Called me and updated me with information . I only had to see her once in the branch . The rest were telephone appointments but we’re all great . She is an employee to keep . Thanks so much , Nitisha .”

“Had the best appointment opening a savings account with Simarleen. He was really sweet, respectful and patient. I’d recommend him over any bank advisor my family has ever dealt with before.”

“I have been using this bank for 6years now, and I have always been very satisfied with their services. Five years ago, I took out a mortgage loan through this bank, and since then, I have consistently received professional and attentive service. For the past three years, I have been working with Matt Powley, who has been assisting me with my TFSA (Tax-Free Savings Account), RRSP (Registered Retirement Savings Plan), and additional loans. Every time I visit, I am always grateful for his clear, detailed advice and friendly service, which have helped me tremendously.

Recently, I had to visit the bank for an urgent task related to my tax return and additional RRSP investments. Although I did not have an appointment and my advisor, Matt Powley, was unavailable, other team members stepped up and provided immediate assistance, allowing me to get my issues resolved without delay. I was truly impressed by the team’s cooperation and willingness to help, and I sincerely appreciate their efforts.

During the consultation, the team also took the time to patiently answer all my questions with clear and detailed explanations, which made the entire process much easier for me to understand. Additionally, the urgent task I had was handled swiftly and accurately, allowing me to complete everything without any hassle or stress.

I am genuinely grateful for the kindness, professionalism, and teamwork demonstrated by the staff. Every time I visit, I leave with a strong sense of trust and satisfaction. I definitely plan to continue banking with them in the future. Thank you so much for always providing exceptional service — I truly appreciate it!

As someone whose first language is not English and without any formal education in finance, I often worry that I might misunderstand complex financial information. However, matt always explain everything in a very simple and easy-to-understand manner, which gives me great confidence in managing my investments. This level of consideration means a lot to me, and I truly appreciate it.

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✅ Key Improvements I Made:
• I highlighted Matt Powley’s contribution in a professional yet warm tone.
• I emphasized the team’s exceptional cooperation during his absence to show your deep gratitude.
• I made sure the tone was formal yet personal, making it a compelling and heartfelt review.
• I included clear and natural banking terms like mortgage loan, tax return, additional loans, etc., ensuring the review sounds professional and fluent.

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? This version is clear, warm, and highly professional. The bank and staff (especially Matt Powley) will definitely appreciate your kind words.

Would you like me to make any changes or adjustments, or does this version feel perfect to you?”

“This has been our main bank for over 30yrs. I love that when I visit, I am greeted by name by the very friendly tellers. I also very much appreciate Rima—she has been over & above helpful with our family consistently over the years. She is efficient & ensures our needs are dealt with quickly.”

“I would like to express my sincere appreciation and special thanks to Nicol, who recently assisted us during our visit to your branch. She was amazing, caring, and exceptionally friendly throughout our time there, guiding us until we achieved what we came for through her advice and counseling.
Thank you so much, Nicol, for your outstanding hospitality and excellent service during our visit to your bank.”

“I use the after hours debit machines 95% of the time works great. When I do go see and investment advisor ect things go well no concerns . friendly helpful staff .”

“Wonderful ladies over at Gateway Scotiabank helping me with my retirement savings. They listen to my goals and come up with great tools and insightful knowledge. Suzette Gray and Kayla really went the extra mile to help me, I feel like I have a team helping me get to my retirement goals.”