Scotiabank
BanksHours:
2 Hebert Rd #246, St. Albert AB T8N 5T8 Hours
About Scotiabank
Scotiabank at Gateway is known for its wonderful staff and great service. Customers appreciate the team's knowledge and support, especially regarding retirement savings. The tellers, including Maria, are praised for their quick responses and helpfulness. One customer noted how gracefully the staff handled challenging situations, demonstrating their professionalism. Advisors also receive recognition for their insightful knowledge and willingness to assist clients in reaching their financial goals. Overall, Scotiabank offers a positive and supportive banking experience.
Most Recent Reviews
December 2025
Incredibly rude staff. The denomination selection ABM was out of bills under $20 so I went inside (no line, no customers) to be lectured and belittled by four extremely condescending people. Eye rolling, head shaking, nasty comments for simply asking to exchange $20 bills to $5 bills. Bunch of bullies.
February 2025
Wonderful ladies over at Gateway Scotiabank helping me with my retirement savings. They listen to my goals and come up with great tools and insightful knowledge. Suzette Gray and Kayla really went the extra mile to help me, I feel like I have a team helping me get to my retirement goals.
October 2024
This branch has some of the worst customer service I’ve ever seen. The lady that was helping me was blatantly rude and ignorant. This branch is not inviting or friendly even the old guy in front of me was getting talked down to this is sad to see if people don’t like there job please choose a new career will not be...
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- St. Albert, Alberta