Home Improvements near St. Albert, AB

“Jan. 14, 2026: I attended the St. Albert Home Depot the morning of Jan. 14. as I needed only one 1 inch screw for a walking cane device for my husband's cane. I was advised by a wonderful lady that worked there to go to the rental section. Once there a very polite gentleman stopped what he was doing and proceeded to look thru 100's of screws with no hesitation to solve the need. He found a screw and drilled it in place. Our cane safety problem was solved by the kind and patient fellow in that area, I wish to acknowledge and thank him for his obvious pride and care he likely gives to all who need his help and guidance at Home Depot. Thank you and the very best for 2026.”

“I would like to publicly acknowledge the efforts of Christa (I believe she is the store Manager at Rona St. Albert).

I ordered a snowblower from the Rona.ca website and paid for it. However, I received a call from Customer Service at Rona St. Albert saying that they cannot sell the unit since it was a display only unit. When I asked to speak to the Manager, I was connected with Christa who told me that while, normally, they would not sell a display unit, they would do so in this case. I agreed and thanked her. However, after a couple of hours or so I received a call from her indicating that the unit was defective and they could not sell. She volunteered to transfer my order to the Calgary (Crowfoot) Rona to which I agreed. They were to ship the unit to my house.

After some time, I received a call from the Calgary (Crowfoot) Rona who indicated that they could not ship the unit and they cancelled my order. When I touched base with Christa, she agreed to look into this. She got back to me and told me that they would have a snowblower brought in for me from another Rona and that I could pick it up in January 2, 2026. Then, on January 1, 2026, Christa called me to inform that the snowblower had arrived at the Rona St. Albert store. I paid for it an picked it up on January 2, 2026.

While this is a lengthy review, I wanted to ensure that Christa was properly acknowledged for the efforts she took to procure this for me. I am sure that everyone will agree this was truly beyond what was expected of her--she could have simply apologized and ended the matter. However, she took it upon herself to ensure that the original sale (through Rona.ca) was honored. Thank you Christa and Rona St. Albert.”

“Amazing service. Everyone was excellent and went over and above expectations! I had some lights in my new home that were very yellow and a weird closet light on sensor that didn't stay on. They exchanged and installed no hassle, no issue, no problems! Kirsten was so helpful at the desk, I was so thankful for her help. She went above and beyond and didn't bat an eyelash to help. Hard to find good help these days, and EVERY. SINGLE. PERSON was exceptional in their customer service! I have only great things to say!! Thank you!”

“What can I say it’s Home Depot, you know what you’re walking into. I would give five star but every till was closed and we were forced to go through a self check out which I hate. Give the cashiers the work!”

“Could have more plants but I always appreciate the lovely staff at these stores. The helper at self checkout was lovely, friendly, and helped me scan my plants to make things easier while I bagged them for the cold weather.”

“Shout out to Samuel.I! He is was so kind and helpful to help us shape the materials to the required sizes and everything had to be done manually, he helped us from top to bottom. He definitely needs a raise and more recognition! Kudos!”

“Can't say bad to Home Depot, always ready to help you when you don't know things where to find. Always happy to serve customer especially Ronilda who help me in all I need that day. Well rounded staff. Absolutely amazing!”

“I was looking for a product and the staff couldn’t find it so instead he was trying to give me a different item but they don’t have similar use. So I asked for the manager. Manager Saurav solved the problem in a second!”