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“Kyle was absolutely amazing and incredibly patient during our switch from T-Mobile to Verizon. He walked us through the entire process step by step and stayed with us the whole way.
We had been unhappy with T-Mobile in Anthem for a while and were already considering switching carriers. I walked into Verizon, and Kyle immediately took the time to understand what we needed. Once he explained everything he could do for us, I knew I could trust him and decided right then to make the switch.
Kyle and his manager, Emsi, went above and beyond by staying late to help transfer everything over for me and my family. Their customer service, professionalism, and willingness to help made the entire experience smooth and stress-free.
If you’re thinking about switching carriers, I highly recommend working with Kyle and Emsi. They did an awesome job!”
“Very nice store and the gentleman was very helpful with our upgrade. However, I was signed up for AT&T home tech protection at $25 a month Without my permission . It was never talked about, I don’t even know what it is, and it was a pain in the butt to cancel. Very shady business practices when you add a charge to an account that you didn’t even ask for or talk about.”
“Cheyenne has an absolute customer centric focus she gave exceptional service. I would highly recommend this location to all my clients friends. She should be considered one of the top valued employees. I would recommend her for any promotions or job advancement opportunities Thank You Robert Curtis”
“I went in for a phone upgrade. I worked with Jimmy and I was in and out with my new phone in about 25 minutes. I went back in the following day to turn in my old phone and again worked with Jimmy and I was in and out in about 5 minutes. Jimmy was knowledgeable and efficient about the process. Thanks Jimmy!”
“I Came into the store having a huge problem my phone that I had started service with about a month before never worked so I canceled it over the phone they ended up not canceling it and suspending it and putting me into collections later on. I walked into the store and it was pretty busy but right away I was greeted by a very friendly man that introduced himself as Jourdan and told he would be right with me he finished with the customer he was helping as quickly as he could and came to me. He ended up seeing the problem right away and took down my number and said he would contact me as soon as he got word on the escalation. He did later on indeed let me know what was going on”
Mobile Phone Accessories
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“Eddie and Joey were great. Best Verizon experience I've had. I recommend this store as a must go. I've been to Dasiey Mt and Happy Valley in the past and got horrible customer service. This is my new home store.”