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“Rafael H provided excellent professional assistance with my phone setup. Rafa was friendly, respectful and patient. Thank you Rafael for taking the time to update my account and phone!”
“I had been experiencing difficulty with my account due to a claim with Asurion. Asurion had swapped out my whole IPhone 16 plus when fixing a cracked screen, which led to my IMEI being improper in ATT’s system. After having customer service change it, my service dropped. I entered this location at 7:30pm. The staff member on duty, Frank, was incredibly helpful and super knowledgeable. Even though the time was close to closing, Frank went the extra mile after resuming my phone service, and he fixed my tablet as well. This was honestly the best service I have ever received at any phone service store. A huge thank you to Frank. May life bless you with continued security and success.”
“If i could put more stars, I would.
Mannie, the regional helper went above and beyond with his service and willingness to help me as an AT&T customer. This guy really set the bar high! Like no joke. Thank you at&t for hiring this Top of the line employee 👏 🙌 🙏”
“Jose helped me with a problem on my phone where I lost my icon format and search capability by speaking in my phone to obtain information I needed. He immediately fixed the above and showed me how to put one of my photos to the first screen that comes up when I use my phone. I really appreciate his help. Gayle”
“Such GREAT customer service! Needed a phone for a trade in at AT&T. Tried to find one to purchase for a month. Had all but given up, when I found Phoenix Cell House. He knew exactly what to do to help me out. So patient, knowledgeable, honest and kindly professional. Even checked back with me the next day to ensure it was accepted by the cell phone company. Phone was in great condition and working order. The trade in was easily accepted. Thank You! Saved me lots of $$$$$”
“Service was great! David was awesome! He did everything he could to get things working, was very knowledgeable about everything and a great people person! Although the systems kept going down, he kept his cool! Don’t berate yourself for internet interference David! Sometimes things just happen! You did AMAZING!”
“I came in after I realized that I had been overconfident buying a new phone online and thinking I could set it up myself. Bryant and Cristal were kind, patient, and efficient, and made getting my new phone working look as easy as I had mistakenly hoped it would be. So glad I swallowed my pride and came to them for help!”
“Shawn, serviced my 17Pro Max right before a vacation saving me from having any phone issues he was very efficient and educated in handling all of my concerns. Thank you again for all your hard work”
“Justis did a great job servicing my Xbox controller. I came in to the store with a broken bumper and he got the bumper fully repaired and the entire controller thoroughly cleaned for cheap. Also very responsive to phone calls. Highly recommend this location and service.”
“We went in there thinking that it would take awhile but 3 minutes later they came back out with my phone fixed and cleaned up. They were so good! I would recommend.”
“We brought in an unlocked Verizon phone and asked if we could add it to our Boost service. It took less than 5 minutes. The staff who helped us was very quick. Much appreciated. New phone is working great. 🙏🏻”
10AM - 6:30PM
3710 W McDowell Rd #2, Phoenix
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“10/10 I believe it might have been the owner we were working with and he was reasonable and understanding even after everything not working out I would definitely return if I need a future purchase from here”
“Great service. Super kind and helpful Gabriel was kind to us and provided us with a vary fair experience. Thank you. Thanks for the blanket she loved it brother ? ???”
“I changed from Metro to cricket, this store has very good customer service. I highly recommend it. Hundra helped me change and I really liked her help, thank you”
“Carla and Abigail have the best customer service help me with my phone and was able to get a great deal. I would recommend this store to anyone near phoenix. I came here from a friend who also had a good experience at this location.”
“Laron was amazing today!!! I came in from a different AT&T store (customer service there was very questionable) and he helped me out. His energy was amazing. He did not turn me away or make me feel as if i was a bother to him. He sat with me and figured out how to help me and i walked out with questions answered, everything i needed and a happy customer. I will only be coming to Laron moving forward. Thank you for the experience ?”
“Monica was absolutely amazing! She provided excellent customer support! She assisted with syncing my devices, providing me a new case & screen protector and answered all my questions. This is the best AT&T Store! Thank you Monica!”
“Liz here was patient, kind, and very helpful. Helping multiple customers at a time and greeting everyone who walked in. She was working alone and still getting it done.”
“Juan was unable to provide me a solution to my problemStill happy with the interaction.. He took the time to make sure there wasn't anything else left unsaid that may be useful to me. I often find carrier store employees unwilling to give out info that could result in a no sale situation. Instead homie just gave me all information I asked and displayed a stellar balance of friendly and down to business. Give this man your business if you use cricket! THANKS JUAN!”
“I don’t usually write reviews, but this place absolutely deserves one for their outstanding customer service!
The staff was friendly, patient, and incredibly knowledgeable. They made the entire process smooth and stress-free. Highly recommend!”
“If I could give more stars I totally would. Today I went in just looking for information on phones and left with a great deal thank you so much to Zayn for all your help, you guys had great customer service very friendly and knowledgeable with everything that I was asking and you made my day. ?”
“Mohammed and Alexia were extremely patient, helpful, and knowledgeable when I came in about a broken phone screen. I was able to get my phone fixed through Asurion and a very reasonable cost thanks to the advice from Alexia. Huge thank you to you both, and thank you for representing ATT in such a positive way.”
“Lori was very helpful and knowledgeable when guiding me and my family with our new phones! She offered us multiple hours of her day! I will recommend this store to any other Verizon users!”
“Ali helped me get the best phone and best plan within the budget I had. This young man is running this location with the best of standards. I appreciate the help and service Ali!”
“very good service fast and reasonable price. great atmosphere(inside frys) has many choices of phones and accessories. definitely the best place to repair your device . thank you QuickFix mobile!”
“My cell phone broke and I call universal cell phone they really repairs my phone at a very reasonable price and a Free cell case and a Free cup of delicious cup of coffee patronize them and you can't go wrong. My name is RCP”
“A pleasant visit. I was actually visiting the store in regards to some of the perks that they offer their customers on Tuesdays! Received a Rockin Purple Beach Towel! ?”
“Thank you so much for the help Rodrigo. He was able to help clean my phone with all the junk if cleaning app and get it back to normal. I greatly appreciate because I need my phone for daily nessities. They definitely know what they are doing there !”
“One of the best places to get a new phone. The vibe I got was very friendly and they really try to work with you to get the best deal. I used to have other mobile carriers but when I lost my phone I came in for a new phone they went above and beyond customer service. Highly recommended.”
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“Went in there yesterday Thursday 1/8 to get some help on my account and Liliana was the lady who helped me. She was awesome. Very knowledgeable and great to work with. Definitely will come back to upgrade my phone with her.”