Mobile Phone Accessories in Scottsdale, AZ

“Kelly was very PROFESSIONAL, Courteous, and VERY KNOWLEDGEABLE regarding my Verizon internet service & new phone setup! A PLEASURABLE & WORTHWHILE EXPERIENCE with Kelly!”

“Phone screen cracked at 8am and continued my workday without a phone. Contacted ASURION at 3pm, who I pay insurance for through Verizon, and they arranged a same day appointment at uBreakiFix. Phone was repaired and back to normal at 4pm. Ian was no nonsense, clear, and quick. Recommend both ASURION and uBreakiFix for the ease and efficiency.”

“There is a new salesman there, Jacob. If you need A+ service seek him as your service representative. He is courteous, knowledgeable and professional. It took us two days to purchase our new upgrades and spent time explaining everything to us so very patiently. We are both 80 and try to stay up to date on technology but we don’t grasp a lot as quickly as kids. He brought us up to speed on every feature. He is a treasure to this store.”

“The gentleman was extremely well mannered, understood my particular needs, well versed on the competition, and most importantly, knew the AT&T services & products in detail.
My advice after 60 years in business is: do your best to keep this AT&T representative in your camp!
Jim Weaver (customer)”

“Vance at this location was the best!!! He upgraded my new iPhone and transferred everything within minutes!! He was so polite and knowledgeable. Will only be going here now because he was that good!”

“Dropped into my local Verizon store and as usual was met with friendly awesome customer service this morning it was Adam who quickly fixed my issue and never have a problem with this store”

“I don’t know what I would do without these guys! I am not very technologically savvy so what may be a simple problem to solve with an iPhone to most people is typically an ‘I have no clue’ to me so I bring all of my problems to Mac Masters to solve. And they do on an iPhone 13 that I don’t want to part with. Very kind people who genuinely care about their customers. They even came to my house to help me. Highly recommend!
Kristen B”

“I came in, to look to change our phone plan for a better cost plan, also remove my (deceased) husband name and number , to open an acct in my name, added internet plan to save money. The 55 plus plan works for me saving alot of $. Jeff along with Daisy store manager answered and helped me tremendously.”

“Nate was a very helpful person. He put my screen protector on for me and answered all the questions I had about my replacement device. I hope to work with him in the future.”

“I reached out to Gilbert on a Sunday to leave a message, I was amazed he answered the phone. He is very professional, and communicates very well. I was set up within minutes and picked up my phone a few days later. He explained (in person) how to use the phone and what to expect. The phone worked very well. His customer service is spot on! I highly recommend PHI for anyone here in the valley.”

“It was a pleasure doing business with Peyton! He was patient, professional, polite and knowledgeable. He helped me find the perfect phone and accessories and got it set up for me in under an hour. He also saved me $$. What I thought might be a long process was an enjoyable experience!”

“Well last night my mom came all the way from Kingman to have her phone hooked up and by the time we got to consumer Cellular it was I had to be like 10 till 6 when they close and there was two gentlemen there that were so very helpful one gentleman there named z because his name was confusing and he said just call me very patient with my mother who is getting to that stage in life where she's confused and he said her and her husband's phone up was very graceful about it and they closed the doors and still allowed us to stay until they were finished with my mother being that she was from Kingman z was very patient with my mother explaining the phones and the cost and I was very appreciative of the fact that he handled it within the time I didn't feel like we were being rushed out and if he was an employer buying I would definitely give him a raise the back of gentlemen was quite kind and I would just like to thank you for taking care of my mother even though it was Saturday night and they were two young men that should have been out making their plans I would have been consumer Cellular for being that kind of business it'd be nice if they put a consumer cellular in Kingman but that's beside the point the store was in Scottsdale right off the 101 and I just love the couches in the stitching on the seats that were in there. I know? It was a beautiful clean store”

“THIS ILLUSTRATES THAT AT&T IS A GOOD COMPANY. I HAVE THEM BEFORE AND REALLY HAD NO PROBLEMS. BUT THEY’RE VERY GREAT COMPANY BUT WHAT MAKES THEM OVER AND ABOVE IS PEOPLE LIKE MARCOS? I HAVE RETAIL EXPERIENCE AND WATCH HIM. HE’S A QUIET FACILITATOR AND REALLY ADMIRE HIM. I HOPE YOU ELEVATE HIM. IT SHOWS YOU WHAT ONE PERSON CAN DO FOR A WHOLE COMPANY.

This store in particularly should be your go to store and it’s because of the exceptional service and knowledge but most impressively because of Marcos and Daisy. They make an excellent team and know what they’re doing. Myfar best AT&T store that’s out there…..

MARCOS : he deserves a very special combination. He helped me set up an account. He was quietly going about his business and moving about the store. I’ve been helping multiple people, and I noticed that another AT&T store there’s nobody quite like him. I haven’t really had great luck, but my service has been down but he’s gonna help me get it fixed hands-on today and I think he deserves a compliment just for that to be put into his personnel file. He would be a great manager, just like Daisy.

The store is most comfortable and spacious with funnier places to sit down. I will give you more feedback because I have an interaction with Marcos today and I have confidence that he’s going to be able to help me and be more than fair with me. The rest of the details will follow, but I urge potential AT&T customers to go to this store. I repeat this store in particular and probably ask for Marcos or maybe Daisy if he’s not there they are outstanding. . THIS INITIAL REVIEW WAS WRITTEN APPROXIMATELY MARCH 18 AND ALSO THERE’S A GUY THAT I THINK HIS NAME WAS DALE. HE WAS PRETTY NICE TOO AND VERY HELPFUL. IT’S A GOOD STORE!

PLEASE PUT THIS IN HIS PERSONNEL FILE, IF YOU COULD, WERE SOMEBODY YOU MIGHT ACTUALLY READ IT BECAUSE HE WOULD BE GREAT MANAGEMENT MATERIAL IF HE STILL WANTS IT HE IS A VERY QUIET AND EFFICIENT WAY THAT I’VE SEEN SO FAR MORE TO FOLLOW MUCH MORE….

I am all about service oriented. And he has had confidence that he can fix this problem. I’ve had which just do it to circumstances I spend about two weeks working on it myself. I missed an appointment though it’s not all his fault.”

“Just left and had an amazing experience. Was definitely in a vulnerable spot which made me an easy target to be taken advantage of. The employee gave me great advice and walked me through how to not waste my money. I appreciate that type of service!”

“I can't believe that this place has such low reviews. I had to bring my phone in to get fixed, after getting it replaced just a few days before somewhere else. After the first place, my phone screen stopped working (the touch) to the point where it wasn't responsive to any touch. The side volume was also pressed in. We called ahead of time to see if they were still open and the cost of replacement, and the man working (I didn't catch his name) kindly informed us of the cost and that I could bring it in even right before closing. He examined my phone before repairing to determine whether it would need repaired, replaced my screen, AND helped clean the volume button area to bring the button back out. He replaced it and my screen works perfectly well now. He was so so nice. I definitely recommend this place.”

“Luna Lopez went out of her way to assist me at the Hayden location!! I greatly appreciate it. I’ve been stressed out all day about my bill and together we figured it out! Give her a raise please!! It’s people like her that keeps customers returning!! Thank you so much Luna!!”

“I wanted to recognize Jade for her stellar customer service.

From the moment she started helping me, Jade was attentive, knowledgeable, and genuinely invested in resolving my issue. Even when her coworkers became busy assisting other customers, she stepped in immediately to make sure my repair stayed on track and that I received my computer back within the timeframe she had promised.

She took the time to walk me through the issues I was experiencing, helped me identify what was taking up storage on my laptop, and showed me practical ways to free up space and improve its performance. I never felt rushed, and she made sure all of my questions were answered.

Jade is an excellent supervisor who clearly leads by example. Her professionalism, initiative, and commitment to customer service made what could have been a stressful situation a very positive experience. Thank you, Jade, for all of your help!”