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“I had the worst experience picking up my truck at a different location, and this was the location I was set to drop off and our experience was great. The man helping us was really nice and made it super easy and the whole transaction took less than 10 minutes. I was really grateful for this to go so smoothly after the horrible experience at the other location.”
“Removed previous review.
The branch manager Rudy was so apologetic after a mixed up with getting vehicles out to us on a Sunday. Rudy couldn’t have been cooler about the whole situation. Helped get us going immediately this morning and was super easy to work with. 10/10 will work with them again when we come back in March.”
“I had goofed and made a reservation at a neighboring car rental agency for the wrong day. They didn't have any cars left on the day we needed it, so we drove over to this AVIS and tried. The gentleman was so nice and accommodating. He had to override a couple things because they cut off walk-in rentals at a certain time on Saturdays and we arrived past that time. He got us the car but then said that the computer kept assigning it as a week-long rental even though we just needed it a couple days. He had to do a little more over-riding to get it where we needed it. Its quite possible he charged us the weekly rate when we drove off with the car. However, there was a little bit refunded when we returned it, so I think it eventually evened out. The guy working that day saved my behind because all rental places close early on Saturday and we didn't have time to try out another place if AVIS didn't have anything for us. I'm so grateful for this location pulling through.”
Car Rental
Car Rental
Car Rental
Car Rental
“Got a car in Tucson which was not what we had reserved that had extremely worn tires and had a blowout, location in Phoenix made it right with the model we needed.”