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“Has all the stuff I need and lots I don't. Caters to the local crowd - definitely not discount. We checked them out for a bbq and their selection is pretty good - name brands. Lots of extras to find along the way including exotic snacks from across the world. Go for a toilet plunger, stay for the Japanese flavors of Lays chips. I have an ACE near my other homes and use them almost exclusively. Support local!
Why would I deduct a star? Because there is a bit of O.V.-itis in their customer service and apparently I don't look like I belong in the rarified airs of Oro Valley. I most definitely do, and a hardware store cashier looking down their nose at me is laughable but sad for the store. Too much competition for attitude to fly. The floor people are super helpful but more than once with more than one cashier I've gotten the the dismissive brush off. So I bought my bbq somewhere else. Too bad.”
“Jacqueline was great to work with! She was knowledgeable about the products, provided information on how to choose exterior paint color, and helped my husband and I select the perfect color for our home. She is a pleasure to work with!”
“Always find what we need. Had some awesome help today, above & beyound, shame I didn't get his name.
Visited again today for paint, Edwardo was very knowledgeable, sweet as can be, so very helpful.”
“Logan helped me out! I walked in with my arm chopped off he helped me put it back on!! Sewed me right up! Awesome customer service thanks Logan! Definitely will be coming back!”
“Needed help with replacing a chain for my two small chainsaws and when I called with my request to also have help putting it on was told no problem come on in. Raul not only found and replaced the chain on my small one but even though they didn't have my other chainsaw's chain available, he assisted me with putting on the old chain back on and wrote what chain I would need to order for the second one. I told him I wish some company would set up a class for older women to learn to do home repairs and landscaping. To many are without anyone to help them. Our thanks and appreciation to Raul and Tractor Supply in Catalina.”
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“This Ace has the best employees! Helpful, knowledgeable and eager to not only make sure you get what you need to do the job but lifts your spirits and leaves you smiling ? I won't point out an individual employee because they all deserve high praise ❤️”