Big 5 Sporting Goods is a large sporting goods store covering about 11,000 square feet, offering a wide range of products. The store features athletic shoes, apparel, and accessories, along with outdoor and athletic equipment for team sports, fitness, camping, hunting, fishing, tennis, golf, winter and summer recreation, and roller sports. Customers appreciate the helpful staff, with some employees going above and beyond, such as assisting with product testing or guiding customers to find what they need. For example, one customer praised staff members for their kindness and efficiency, especially when shopping late in the evening or during last-minute trips. The store is also recognized for its helpfulness, with staff providing quick and friendly service to ensure a successful shopping experience. However, some reviewers noted occasional issues with staff demeanor, mentioning that one employee appeared disinterested or rude at times, which can impact the overall experience. The store also offers military discounts, which customers find valuable, especially when specific items like softball gear are unavailable. Additionally, Big 5 is appreciated for its clean environment and the availability of items for outdoor activities, such as river shoes or sports equipment. Overall, Big 5 Sporting Goods is seen as a helpful, well-stocked store with friendly staff, suitable for outdoor enthusiasts and sports lovers alike.