Freeway Chevrolet Service is a dealership that offers reliable and professional vehicle repair and maintenance. Their ASE Master Mechanic and GM Certified technicians use only genuine GM parts to ensure vehicles are repaired to high standards and run like new. Customers appreciate the courteous Service Consultants who keep them updated while their vehicles are in the shop. The service team is known for being efficient, with many customers noting that their vehicles are often ready earlier than expected, and wait times are generally short. The dealership provides various services, including oil changes, recall repairs, and fluid changes. Customers have praised the staff for being prompt, friendly, and helpful. In particular, staff members like Clayton and Jacob have gone above and beyond, with Clayton even lending a personal vehicle when no loaner was available, demonstrating exceptional customer service. The technicians are capable of handling specific issues quickly, such as realigning a back door in just 30 minutes. While most reviews highlight positive experiences, some customers have expressed concerns about communication, specifically when appointments are not properly communicated or when upselling practices occur. Despite this, many customers are happy with the dealership's cleanliness, efficiency, and professionalism. Overall, Freeway Chevrolet Service is seen as a dealership that prioritizes quality work and good customer care, making it a popular choice for vehicle service needs.
I brought my vehicle in for service and dealt with Tyler. He was very professional and took the time to address all of my concerns. Afterwards, he even managed to get me into a rental vehicle at no charge while my vehicle was being diagnosed. It was a pleasure dealing with him and I will request him upon my next service... read full comment
August 2024
Rick was great, I was disappointed that when we arrived after setting an appointment that they said they were running 1 day before so we had to rent a car at our expense. Why when appointment was made no one called us to tell us that
August 2024
I worked with Richard and he was very nice and prompt with my vehicle. I dropped it off late Friday and it was ready early Monday morning.
