Kendra Scott is a jewelry store known for its friendly and helpful staff. Customers appreciate the welcoming atmosphere and the staff's knowledge about the products. In several reviews, employees like Penelope, Megan, Madi, and Erin are praised for their kindness, professionalism, and ability to assist with finding the perfect jewelry pieces. Penelope, in particular, is remembered for her warm greeting, style advice, and help in resolving a shipping issue from another store, showing their commitment to customer satisfaction. Customers also note that staff members go above and beyond to ensure a positive experience, making shopping enjoyable and easy. Many mention their loyalty to Kendra Scott due to the great service and the company's efforts in giving back, such as supporting turtle rehab. Overall, the store is recommended for its welcoming environment, attentive staff, and beautiful jewelry, making it a favorite shopping destination for repeat customers.
Penelope M. provided outstanding customer service. I came in feeling upset, and she completely turned my experience around while helping me find the perfect bracelet. Truly amazing!
Thank you 😊
November 2025
Not full metal jewelry just plated but nice pieces to fit a trend I guess
August 2025
Love the jewelry but their customer service is horrible! They barely acknowledge you!
