O'Reilly Auto Parts Store #3634 in Chandler, Arizona, is known for its friendly and knowledgeable staff who provide excellent customer service. Customers appreciate the staff’s readiness to help, patience, and clear communication. The store offers a variety of parts, tools, and accessories, along with helpful services like free battery testing, wiper blade and bulb installation, and check engine light testing. They also resurface brake rotors and drums, and have a free Loaner Tool program for special tools needed for vehicle repairs. Customers often mention the clean store environment and the quick, supportive support from employees. Staff members are praised for their positive attitude, humor, and willingness to assist, even in challenging situations like replacing a dead battery in the rain. Overall, the store is easy to work with and consistently provides reliable service, making it a trusted location for auto parts and assistance in the community.
The engine light on my SUV came on. I drove into this Oreillys and Jaz and Gabriel helped me. They hooked up their machine and gave me a print-out with detailed info. Being a woman and out of my realm, it was nice to come across people willing to explain and guide me in the right direction.
August 2025
I went to get my battery charged I was able to get assistance from jaz and Gabriel. Very nice great customer service from both of them! 10/10 Gabriel is very knowledgeable and kind. Thank you!! I will always go to this O’Reillys from now on.
March 2025
This was a pleasant surprise. Walked in, store was organized, clean, and well kept. Manager greeted me and was very helpful, took care of me in less than 10 min.
I went to three competitors in the area looking for a battery, none of them looked as good nor were as friendly as this location. Kudos to them.
