Sonesta Select Phoenix Chandler is a recently transitioned hotel that offers a pleasant stay with some notable strengths and weaknesses. The property is well-maintained and features clean, comfortable rooms. Guests appreciate the great value and the professionalism of the hotel management, which stands out in the hospitality industry. Staff members, including those at the reception and breakfast bar, are frequently praised for their kindness and dedication to providing excellent service.
However, some guests have raised concerns about noise levels, particularly when large groups stay at the hotel. Instances of disruptive behaviors from younger guests have been reported, which can hinder the experience for others. Additionally, the hotel’s room service is limited, as fresh linens and towels are only provided upon request, which some find inconvenient. Guests also noted the absence of a continental breakfast, although a café is available on-site.
Overall, Sonesta Select Phoenix Chandler is a nice choice for short stays, with friendly staff and comfortable accommodations, but guests may want to be mindful of potential noise issues and the service setup.
This place is very nice, and clean. The location is also very close to shops, and food. The staff is awesome five ***** we found a phone in the hallway and turned it in Joel from the front desk praised us and gave us a free breakfast. What a great staff this is the place to stay.
September 2026
Always clean quiet and cost efficient! Great stays for the low rates! The need to work on thebreakfast!!
September 2026
Everything is good except AC makes noises. Might need earplugs to sleep at night.
