Flagstaff Towing And Recovery is a towing company that provides service in the Flagstaff area. They have a strong reputation for following guidelines and laws. Customers report competitive pricing and polite, professional service. One customer appreciated the reasonable rates and assistance with finding a rental car after their vehicle broke down. Another customer highlighted the helpfulness of an employee named Estevan, who provided valuable advice and support. Recently, customers praised the drivers for their kindness and timeliness. One driver helped a customer whose coolant hose burst on I-17 by towing their car to an open auto service in Flagstaff on a Sunday. Another customer mentioned that a young man took every precaution while towing their truck and trailer, even helping them reach an RV park. They expressed a willingness to recommend the service. Additionally, customers found the staff friendly and quick, although getting an answer on the phone could be slightly challenging. They appreciated the option to text for assistance. After an accident, one driver accommodated a customer and their large dog, providing a ride to a different location when needed. The driver even returned after hours to help the customer access their vehicle, which was greatly appreciated. Overall, many customers are glad to have received support from this dedicated team.
Got my truck stuck in a little ditch along a snowy parking lot, needed a winch out. Estevan rolled up right on time, and had things sorted out quickly. Great attitude, kind, helpful, very reassuring. Def would recommend when in a tight spot!!!
September 2024
Their driver (I wish I knew his name) was so nice and on time to tow my car off I-17 during a Sunday, when the coolant hose bursted, and take us to an auto service in Flagstaff that was open that day.
August 2024
Great customer service and quick! Appreciated Jon's help!
