{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
10AM - 6PM
4429 US-89, Flagstaff
Mobile Phones
“Very friendly staff member named Justice.
He really listened to me and worked on getting me the information I needed to reduce my phone bill.
I only gave a 4 because the information ended up being incomplete, and the reduction in cost was not nearly what I was led to believe it would be.
No matter, I felt really well treated.”
“In technologically challenged. Dez was most helpful showing me how to regain internet connection for various apps, disconnected app that was playing music continuously, and how to connect and disconnect VPN when traveling. Very knowledgeable and fun to work with. She was also very patient given my age.”
“Really good experience here! I have a pretty old iPhone and it wasn’t charging properly, super finicky and felt loose.The man working today said he wanted to try cleaning it out first. I had compacted enough crud in there that it wasn’t allowing the charger to seat properly. He did say the port was a bit loose but told me to take it home and see if I had any issues with it. He told me they could replace it for a really reasonable price if I continue to have issues with it. He didn’t charge me for fixing the issue and now my phone is charging again. Thank you!!”
“Returned a product within the free trial period. Corporate took too long to process and sent me a bill along with a mailed collections statement notice. Justin, the store manager, understood the situation and took care of everything; fixed within 5 minutes. I’d describe him as someone reasonable and for the people”
“For the past 13 years I’ve dealt with all kinds of stupid att representatives, but a man by the name Chase was really knowledgeable and had a passion to help. Give him a raise asap”
“Picked up phones that we ordered online. Activation and data transfer went pretty smoothly.
Was helped by 2 very nice, professional, and efficient team members, awesome folks!!! Thank you so much!!!”
“So today is my first day with Cricket. I switched from Straight Talk and order the “bring your own phone and number” for $69.99. I paid $70.83 cents after tax. I did this to prepare for my trip abroad to Mexico. Immediately, there were issues transferring my number. So I called straight talk and they quickly provided me with the mystery zip code I never lived in. Then I called cricket back. The call center person worked to resolve the number transfer successfully, but gave me all this false info about my payment not being received, but he could see that everything was in the system so he was planning to help me activate my phone. Then the line cut, because straight talk released my number. I drive to McDonald’s to do wifi calling, and the customer service line was closed. I try to activate it online using the email I received. I received an error message. I start crying. I’m disperse camping in Coconino Forest and I needed a phone for work and safety. So I call this local store 30 minutes before they close, and Justin told me to come in. I rush over there with my cat and dog in tow. I tell him my “short story LONG” and he assures me he’ll fix it. He confirms my account, my payment, and quickly activated my phone. He also informed me my plan came with HBO max that I could watch in the forest in my tent. He was kind, funny, and we had great conversation. The call center about ruined my first day with Cricket, but Justin saved it. His parents messed up naming his brother Jesús, because Justin is a real savior!! A life-savior! Thanks Justin and the cricket team on Cedar in Flagstaff.”
“Damon was super helpful and knowledgeable. He helped me figure out why my bill went up over 20 dollars in the past 6 months. I appreciate him taking the time to validate my concern and help me identify the problem !”
“I came here a few months back because I was having issues with my old phone and the employee was very kind and helpful to me . Even though we both could not fix my old phone he sure put in a great effort . Thanks for the amazing customer service . Have a blessed day ?”
“Yesterday my partner and I went to get our phones transfered and Amy helped us with a great smile. She is a walking knowledge. Amy transfered everything with a blink of an eye. I'm sure everyone there is fantastic but we are so lucky to have had her. Quick, fast and efficient. Arian her boss was also fantastic...THANK YOUUUUUU”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Thankyou to Ricardo for all his help! I came in very frustrated over my phone today but he was very patient with explaining things. He definitely made it a positive experience!”