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10AM - 6PM
4429 US-89, Flagstaff
Mobile Phones
“Shoutout to chandler he made it easy for me while another location was giving my mother and I a hard time. We need more people like him! Great work at this store I love this store this is the only Verizon I go to in flag.”
“T mobile sells associates a wonderful , they're always kind and willing to help , but the company itself did not keep its promise of not raising my phone bill”
“Brought in 2 phones, to replace a screen and a broken haptics piece. Had both done in 2 hours and the screen cost less than a new phone, and the work was great quality”
“I was soo stressed out after today with verizon, and Caedence was AMAZING. I have never felt heard or fully helped and she completely jumped in to help in anyway possible. She should definitely be a manager or get a raise. Thank you so much for everything!
Victoria was so comforting! I came in tears and she took everything like an AMAZING woman. I was so impressed! She made me so comfortable and just helped though it all. You are amazing and beautiful thank you so much”
“Andrew was great. Soon as we walked in he asked if we needed assistance. Then I bought a phone for my son but wish I could have bought more phones for more discounts”
“I highly recommend this store for all of your Verizon needs. My Verizon rep, Shannon, was super helpful, friendly and knowledgeable. Never going to another Verizon store again.”
“So today is my first day with Cricket. I switched from Straight Talk and order the “bring your own phone and number” for $69.99. I paid $70.83 cents after tax. I did this to prepare for my trip abroad to Mexico. Immediately, there were issues transferring my number. So I called straight talk and they quickly provided me with the mystery zip code I never lived in. Then I called cricket back. The call center person worked to resolve the number transfer successfully, but gave me all this false info about my payment not being received, but he could see that everything was in the system so he was planning to help me activate my phone. Then the line cut, because straight talk released my number. I drive to McDonald’s to do wifi calling, and the customer service line was closed. I try to activate it online using the email I received. I received an error message. I start crying. I’m disperse camping in Coconino Forest and I needed a phone for work and safety. So I call this local store 30 minutes before they close, and Justin told me to come in. I rush over there with my cat and dog in tow. I tell him my “short story LONG” and he assures me he’ll fix it. He confirms my account, my payment, and quickly activated my phone. He also informed me my plan came with HBO max that I could watch in the forest in my tent. He was kind, funny, and we had great conversation. The call center about ruined my first day with Cricket, but Justin saved it. His parents messed up naming his brother Jesús, because Justin is a real savior!! A life-savior! Thanks Justin and the cricket team on Cedar in Flagstaff.”
“Ella and Vic were incredibly helpful in finding me a new phone number! They were both so patient and really listened to what I wanted. You guys need a raise! Great customer service on them!!”
“I came here a few months back because I was having issues with my old phone and the employee was very kind and helpful to me . Even though we both could not fix my old phone he sure put in a great effort . Thanks for the amazing customer service . Have a blessed day 😇!!!”
“I went into the store to purchase a screen protector. Shawn explored my plan while I was purchasing and helped me Get FOX ONE discounted on my Verizon plan so I can watch the World CUP!!!! Thanks Shawn!!!!”
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“Thankyou to Ricardo for all his help! I came in very frustrated over my phone today but he was very patient with explaining things. He definitely made it a positive experience!”