Cell Phone Stores in Flagstaff, AZ

16 locations found near Flagstaff
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“Thank you for your customer service Leander your always nice at fixing our phones. Thank you again for excellent customer service. Cellular one thank you for having great customer service like sales rep Leander in Flagstaff AZ.”

4.9 Superb93 Reviews

“i had a great experience at this location, Caleb helped me out and was very patient and answered all my question! he even stayed after the store closed to make sure we were satisfied with everything.”

4.6 Superb128 Reviews

“I have been having having issues with my service for 3 Days!!! ( another network) but my Guy JAIDEN!!! Hooked me up the way I needed in the Today!!Thanks My friend”

4.5 Superb200 Reviews

“I've always thought of having to go into phone shops as being far worse than the old stereotypical DMV cluster, but if you have some frustrating and confusing nonsense to figure out...go to this specific store and find Caleb. Made the process of switching providers not only tolerable, but enjoyable.”

4.9 Superb45 Reviews

“Amazing team. They really go above and beyond to make sure you are satisfied. They'll do everything they can.They put up with me even though they didn't have to. I honestly wish I could give them more than 5 stars”

4.8 Superb31 Reviews

“Carlos helped me pick out a great phone!!! I got the Moto g 5g 2023! Woo!!!!!!! Excellent, friendly, thoughtful and informative customer service 10/10! Would shop again!”

4.8 Superb17 Reviews

“I am thankful to this Cricket location… Lex and the other coworker did a *fabulous* job helping me after my phone (and wallet) was stolen. Lex helped me get the new phone going again and trouble shoot issues. They were quite professional, lighthearted, and kind during my time of upset and intensity. I always drive to the Flagstaff Crickets from Sedona, because the one closest to me in Cottonwood is awful and not even there in hours they are scheduled to be.This location, however, gets a huge kudos!”

4.6 Superb24 Reviews

“Alex helped me open up a new account. He was very helpful, patient and knowledgeable about current promotions and options(that led to an amazing free Apple Watch and highly discounted 15pro max). I really left this store feeling taken care of. I highly recommend getting your Verizon needs taken care of at the 2625 S Woodlands Village BlvdFlagstaff, AZ 86001 location. The employees and customer service here are great! Hard to come by these days.”

4.1 Good107 Reviews

“This is an awesome place I forgot to get the guys name but he was super nice and helpful also very patient especially with the customer service when he had to go on the phone they were super unprofessional but the guy at the store was so patient with them even I was getting upset with the people on the phone i highly recommend going into the store than doing business online or over the phone”

4 Good21 Reviews

“Thought I would see more winter clothes. I was visiting my niece at NAU and decided to stop by this Target. I thought for sure there would be some cool sweats or sweatshirts. Nope, same as Phoenix. Oh well. Clean and well stocked. Clean bathrooms.”

3.3 Good30 Reviews

“I’ve been to this store a few times now. I switched to AT&T from another carrier on my first visit and the staff were fantastic and super knowledgeable and helpful. Every subsequent visit I’ve left feeling very happy with the service. Cameron helped me out with changing my plan and was awesome all around. Would rate 10/10 if I could.”

3.7 Good136 Reviews

“Sam is a outstanding person so nicely when she greets you and customer service is a plus with her make her a manager also looks nice and perfectly clean and obviously knows what she’s doing A 100 percent of the time go Sam you rock”

3.6 Good82 Reviews

“This location doesn't fill the drinks to the top not even with extra ice most locations additionally add. The Dr Pepper tasted like it was mixed with perhaps coke.”

3.3 Good42 Reviews

“Wow, they have a mini butcher and seafood counter--like Albertsons! Why don't we have that in Gilbert? I was in awe--that would be so great to have at every Sam's. Please initiate this at all Sam's Clubs.”

3.4 Good67 Reviews

“Just went in to grab a PS5 controller in the electronics section & had Leighton as our cashier. He was so kind & talking with us! 10/10 experience because of him thanks for being such a nice person!!!”

2.4 Poor26 Reviews

“I want to give a shout-out to your team-member named Mica! I switched to Verizon a few days ago. He was very kind, fun to chatter with, attentive to detail, and knowledgeable about my options & what makes most sense for my situation. He seemed to be the youngest staff member there, but I asked if he was the manager. He chuckled & said no. He seems to carry that “I can handle all of it” authority, tho: multitasking with myself and other customers, had to go to the back a couple times. It never seemed like my time was being wasted. He only left during quick gaps when I needed a minute to look something up, or waiting for some confirmation # from my previous carrier. Etc. He knew a few quick things about getting some info from my old company’s billing app, and was very polite about making sure he was allowed to peep at what I had pulled up on my current phone’s screen (ya never know these days lol). It was all very pleasant and surprisingly EASY! This is what you want your new customers to feel like: confident you’re going to get what you need & not confused about any of it. There’s always some nervousness when I hand over my personal contact info, debit card number, and submit a credit check (which was a “soft inquiry”) to agree to a new recurring bill in my monthly budget. Mica answered all my questions, very black & white with exact numbers & reasons; with no pushy “sales-pitchy” type energy. I’m def impressed with the quality of customer service.There wasn’t an unreasonable wait time either, but I will suggest they should maybe have a sofa or a couple chairs somewhere for the customers to sit until they’re called up to get helped at the interactive counters that have the barstools. I personally don’t mind sitting on the floor—ha—but others looked uncomfortable lined up, squatting on the window sill.The phone & network coverage itself? Excellent! I haven’t had an issue! I’ve only been with Verizon <1 week, but it’s already 100% WAY better than what I had before. Metro PCS was my carrier since 2017 in Phx. I moved here to Flag last summer, and ever since… their network here was horrible! After being frustrated for an entire year, the only people I knew who did *not* complain about cell phone service in this whole city, were Verizon customers. So, finally I thought to myself y’all must be doin somthin right!”

2.8 Average166 Reviews

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