R & A Import Auto Parts and Repair is highly regarded for its honest and reliable service. Customers consistently praise the mechanics for their transparency regarding pricing and their commitment to keeping clients informed throughout the repair process. Many reviews highlight the shop's ability to provide accurate diagnostics and reasonable quotes, often significantly lower than competitors. One customer experienced a major repair quoted at $4,100 elsewhere but received a quote of $1,800 and a prompt turnaround of just two days for the repairs. The staff, especially Steve, is noted for being kind, helpful, and patient, often going the extra mile to ensure customer satisfaction. They have been recognized for their willingness to diagnose issues and provide practical advice, even assisting customers remotely when necessary. The shop's atmosphere is described as welcoming and not overcrowded, allowing for personalized attention. Overall, R & A Import Auto Parts and Repair is recommended for anyone in need of trustworthy automotive service, with many customers expressing their intention to return for future needs.
Hands down one of the most honest mechanics I have been to in the last 10-15 years. They were upfront about pricing (very reasonable) and kept me updated throughout the process.
Would recommend to anyone looking for an honest, expert group of mechanics to work on their vehicle.
October 2025
R&A is great. Had a diagnostic “emergency” with kids from out of state visiting their big sister. R&A made time to do a quick diagnostic which was great. Have a kid in school here & will definitely be servicing her car with R&A in the future.
May 2025
This is a great place! Fixed my key when they were really busy…and they usually are because they do such a good job!
