“USPS locations don’t always have the best reputation, but I had an experience at the Fountain Hills Post Office that genuinely deserves five stars. I recently lost a package, and the manager, Chris, went above and beyond to help me track it down. Not only did he check every package in the back and review the delivery history, but he also personally met me in my community to check the cluster mailbox—in pouring rain and heavy winds! He was professional, friendly, and dedicated to ensuring my package wasn’t misplaced. Thanks to his hard work, he found my package and got it to me the next day. This level of customer service is rare, and Chris deserves recognition for his commitment. If more USPS locations had employees like him, the experience would be completely different. Huge thanks to Chris and the team at this location!”
“USPS locations don’t always have the best reputation, but I had an experience at the Fountain Hills Post Office that genuinely deserves five stars. I recently lost a package, and the manager, Chris, went above and beyond to help me track it down.
Not only did he check every package in the back and review the delivery history, but he also personally met me in my community to check the cluster mailbox—in pouring rain and heavy winds! He was professional, friendly, and dedicated to ensuring my package wasn’t misplaced.
Thanks to his hard work, he found my package and got it to me the next day. This level of customer service is rare, and Chris deserves recognition for his commitment. If more USPS locations had employees like him, the experience would be completely different. Huge thanks to Chris and the team at this location!”