The UPS Store in Fountain Hills offers expert packing, shipping, printing, and mailbox services, along with notary, shredding, and faxing. It is locally owned and operated. The staff is consistently described as extremely helpful, friendly, kind, patient, upbeat, professional, and efficient, providing exceptional customer service. The store itself is very clean, organized, and neat. While the location is convenient, it can be busy with a line. The shredding services are noted as a bit pricey, but the store is reliable for ensuring packages arrive on time. Overall, it is considered one of the best UPS Store experiences, a great business run with a kind heart.
I've never had such poor customer service and unfriendluness from the younger people that work there. No hello. No thank you. However it's convenient and they fulfill the needs I'm there for . The more mature employees have been very pleasant however.
April 2025
There was more than one reason I can’t just name one. The customer service was exceptional, so kind and helpful. The store was very clean and organized and neat. The process was so simple and easy, and my questions were all answered.
December 2024
Efficient, helpful and friendly customer service on every visit.
