Brakes Plus, founded in 1990, has over 100 locations and a reputation for providing quality products, world-class service, and great prices. Customers consistently praise the company's helpful and knowledgeable staff, such as Sean, Cameron, and the management team, who are described as trustworthy, informative, and never pushy. The reviews highlight the efficient service, with issues being quickly diagnosed and resolved, often within just a few hours. Customers appreciate the transparency and honesty in the recommendations provided, as well as the use of coupons to help manage costs. Overall, Brakes Plus is portrayed as a reliable and customer-focused business that prioritizes building relationships with its customers, vendors, and employees.