Cox Store in Gilbert provides ultra-fast internet, next-gen mobile plans, and the latest devices. The team helps customers upgrade their tech, explore exclusive deals, and get personalized support. They offer great experiences, explaining things clearly and acting quickly to resolve problems, such as reversing incorrect charges on a bill. The staff is helpful, friendly, and kind, often going above to assist. Customers report excellent service when switching phone services, getting help with installation issues, or fixing device problems like a deactivated SIM card. Technicians provide empowering support, turning frustrated customers into raving fans. The store is noted for making excellent first impressions with its warm greetings and helpful service. Exclusive offers on internet and mobile plans are available. Cox Store aims to deliver the speed, reliability, and service needed to stay connected.
Friendly and helpful customer service. I really appreciate the gentleman that helped me out. I wish I remembered his name to include it in this review.
December 2025
They have a Black Friday iPhone 17 deal going, my husband and I went and switched phone services with Alex. He explained everything clearly, was friendly, and quick! Great experience
November 2025
Adonis was amazing! Thank you for providing such a positive experience! Great customer service at this location!
