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“Had the absolute best customer service from Sergio. He has gone out of his way to make sure we get great service multiple times. He's even helped us out at times when he wasn't working. Make sure you ask for him when you have go in. He's the greatest!”
“Very helpful setting up one of my work phones. The associate was able to direct me in the right direction with what plan to get and how to make it the most cost effective option for my needs. Just be sure to ask all the questions you have in case they for get to mention something to you.”
“Verizon had been highly recommended by several friends and family members. I went into the Verizon store near my home and Angelo spent a lot of time sharing all my options. He was able to get everything transferred to my new phone and help me set up the perks that came along with it. Stop into the Verizon store at Higley and Queen Creek in Gilbert and talk to him yourself.”
“Ian & Bethzy helped me and my mom update our plan today and got us the best price; Ian explained everything very thoroughly and even explained to my mom the best value for getting a new phone and the perks and discount associated with it. Highly recommend coming in if you are confused about your plan or want to upgrade your devices! And got a brand new iPad at a great price!”
“I got a a new phone and worked with Mario who was phenomenal! He was friendly, so pleasant, honest, patient, and took a great deal of time to help. If you stop at this location, ask for him! I highly recommend.”
“Angel was our sales representative and he did very well and was fully knowledgeable about everything there is to know about customer service. He deserves a raise.”
“Robert was amazing. I was having issues with switching from Verizon to At&T and both of our phones went into SOS mode. We got there at 6:20 and we had movie tickets for 7pm and were hoping to still make it to the theater in time. Robert worked his magic and got our phones working in no time and we got to the movies with time to get our popcorn! Thank you Robert!!!”
“TJ was awesome. Had a problem with our phone and he was awesome. Guided us through everything and got us going in about 15 minutes. Thanks for everything. Promote this guy.”
“Gabriel was VERY friendly and helpful!! I misread the question on the survey and accidentally checked very DISsatisfied!! Please please correct this error! I would NOT like him to get a poor review based on my mistake!!”
“I hate going to cell phone stores, but this experience was different. Sam and the manager gave me excellent service. They really tried to help me out and we’re extremely nice. I highly recommend this location.”
“Ordered my phone online. MarRea brought me my phone and I set it up myself. He was there for any questions I had and logged me in for Internet access. It was a very smooth process transferring everything over. I had a cord and MarRea gave me a block since the outlet on the table was for 3 prong or USB, not USB-C. Thank you MarRea and this Verizon location!”
“Eron helped us switch from another carrier and with my wife getting a new phone. We never felt pressured and he also found the plan that was right for us. Very happy with the service we received”
“Had some problems with my billing so I had to go in-person. Tried to call, but the over the phone customer service was difficult to understand, so I went to the store. Adonis was awesome! He helped figure out my problem in no time and even changed the billing so it wouldn't happen again. He also set me up on the app to make it easier in the future. Sometimes, talking to someone in person is the best! Good hire, cox. This employee is excellent.
I'll definitely go in again if I need help.
Note: always take cash if making a payment, just in case.”
“The associate that helped me named Shawn or Sean was amazing. I have had an issue for months with my iPhone 16 Plus’ logic board, and have taken my phone to numerous different Apple stores and not one actually fixed my phone. He was so sweet and went above and beyond and did everything in his power to help me with my phone issue and fixed it up very quickly. He definitely deserves a raise and is the definition of exceptional customer service!”
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“Super helpful! They were able to clean out my phone port after I dropped it in the river and it got all corroded. I was worried I wouldn’t be able to use the port anymore but he got it clean and we were in and out super quick. Thank you!
Also when I called the phone to see if they were open today (it’s a holiday), a real person answered the phone right away. That’s real customer service, much appreciated.”