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“Pablo,
Was a big help. My wife and I were able to get new phones. On top of that our bill was lowered by $30!
Highly recommend. Pablo was also very personable and engaging.”
“Very helpful setting up one of my work phones. The associate was able to direct me in the right direction with what plan to get and how to make it the most cost effective option for my needs. Just be sure to ask all the questions you have in case they for get to mention something to you.”
“I don’t usually write reviews but have been with Verizon almost 20 years. I have to commend the outstanding service Nick gave us and praise his attention to detail. He made sure we got the latest promotions available as well as finalizing the nurse’s discount we qualified for. I am impressed with his professionalism ,knowledge & respectful attitude. Nick solved our problems while turning it into a fun experience.I’ll definitely be back there next time .”
“Ian & Bethzy helped me and my mom update our plan today and got us the best price; Ian explained everything very thoroughly and even explained to my mom the best value for getting a new phone and the perks and discount associated with it. Highly recommend coming in if you are confused about your plan or want to upgrade your devices! And got a brand new iPad at a great price!”
“I got a a new phone and worked with Mario who was phenomenal! He was friendly, so pleasant, honest, patient, and took a great deal of time to help. If you stop at this location, ask for him! I highly recommend.”
“I'm so grateful we came in, Tiffany and Jenna were incredibly helpful in getting everything set up. They took so much time to explain things to us and go over the whole process. So grateful to have such a great location near by!”
“TJ was awesome. Had a problem with our phone and he was awesome. Guided us through everything and got us going in about 15 minutes. Thanks for everything. Promote this guy.”
“Gabriel was VERY friendly and helpful!! I misread the question on the survey and accidentally checked very DISsatisfied!! Please please correct this error! I would NOT like him to get a poor review based on my mistake!!”
“Danette is the most amazing customer service manager/rep. Shes super kind, helpful, and really does a great job to make sure you get the great deals and perks. She helped us numerous times with any issues we had and was able to get us in and out quickly. She also treats the staff nice too because all of them in this store are friendly and great. Ill never go anywhere else! Thank you Danette!!!!”
“Anthony was the BEST! He was incredibly helpful and informative! I was unsure of switching from Cricket to T-Mobile, but ,after this experience, they’ve gained a new fan! Above and beyond customer service :)”
“Ordered my phone online. MarRea brought me my phone and I set it up myself. He was there for any questions I had and logged me in for Internet access. It was a very smooth process transferring everything over. I had a cord and MarRea gave me a block since the outlet on the table was for 3 prong or USB, not USB-C. Thank you MarRea and this Verizon location!”
“Eron helped us switch from another carrier and with my wife getting a new phone. We never felt pressured and he also found the plan that was right for us. Very happy with the service we received”
“Had some problems with my billing so I had to go in-person. Tried to call, but the over the phone customer service was difficult to understand, so I went to the store. Adonis was awesome! He helped figure out my problem in no time and even changed the billing so it wouldn't happen again. He also set me up on the app to make it easier in the future. Sometimes, talking to someone in person is the best! Good hire, cox. This employee is excellent.
I'll definitely go in again if I need help.
Note: always take cash if making a payment, just in case.”
“The associate that helped me named Shawn or Sean was amazing. I have had an issue for months with my iPhone 16 Plus’ logic board, and have taken my phone to numerous different Apple stores and not one actually fixed my phone. He was so sweet and went above and beyond and did everything in his power to help me with my phone issue and fixed it up very quickly. He definitely deserves a raise and is the definition of exceptional customer service!”
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“Super helpful! They were able to clean out my phone port after I dropped it in the river and it got all corroded. I was worried I wouldn’t be able to use the port anymore but he got it clean and we were in and out super quick. Thank you!
Also when I called the phone to see if they were open today (it’s a holiday), a real person answered the phone right away. That’s real customer service, much appreciated.”