About DoubleTree by Hilton Hotel Phoenix - Gilbert
DoubleTree by Hilton Hotel Phoenix is a popular hotel choice among visitors to the area. While the hotel generally receives positive reviews, some guests have experienced a few issues during their stays. The hotel is known for its high-quality amenities, including a well-equipped lounge and elegant, high-quality common areas. However, some guests have found the rooms to be slightly outdated, with issues such as clogged sinks and rust stains in the bathtubs. One of the main concerns raised by guests is the air conditioning system. During a recent stay, a guest reported that the air conditioning was not functioning properly, leading to a warm and stuffy environment in the room. This issue was exacerbated by the strong, greasy smell from the on-site restaurant. Despite these occasional problems, the hotel is often praised for its convenient location, clean rooms, and friendly staff. In particular, one guest highlighted the exceptional service provided by a manager named Mark, who was attentive and accommodating to the group's needs. Overall, DoubleTree by Hilton Hotel Phoenix is a solid option for both business and leisure travelers, though guests may want to inquire about the air conditioning and room condition before booking.
Wow that was a Hilton.Dirty the place was a dump elevators looked like no one had cleaned the floors in months. The rooms bathroom was gross mold sheetrock all apart. And the toilet kept running.Very disappointing for a double treeRooms: Dirty and run down
March 2024
Nice hotels but rooms seem out of date. When you stay at a Hilton, you expect high quality. At this hotel, lounge and rest of it are as expected. Top notch, elegant and high quality. The room itself I stayed in felt like a microtel or super 8. Sink kept clogging, rust stains in bathtubs.
March 2024
Here now. What cookies? First time I've ever been to a double tree and NOT even had a cookie mentioned..
