Plato's Closet - Gilbert, AZ is a popular thrift store that offers a wide selection of gently used clothing and accessories. The staff is generally described as friendly and helpful, with employees like Grayson, Jenessa, Elyssa, Gracie, and Tatum being praised for their kindness, care, and efficiency in assisting customers. However, the store's pricing system seems to be a point of contention for some customers. While they offer significant discounts on certain items, the pricing on other products can be perceived as random or odd, with used items priced considerably higher than brand-new alternatives. Despite these pricing concerns, the store is seen as a decent setup with a good selection of clothes. Customers who have visited the store have had mixed experiences with the customer service, with some employees being described as friendly and others as rude. Overall, Plato's Closet - Gilbert, AZ provides a unique thrifting experience, offering a variety of pre-owned items at discounted prices. The staff's helpfulness and the store's selection are highlights, but the pricing structure and occasional customer service issues may be areas for improvement.