Quick Lane at San Tan Ford is a family-owned automotive repair shop. Some customers report excellent service, describing the staff as honest with no bull business practices. One customer received thorough diagnostic tests, a rental car, and was charged $0 when no problem was found, earning praise for this honesty. Other customer experiences have been mixed. There are reports of initial dissatisfaction with warranty repair denials and communication issues, such as not answering phone calls. However, in these cases, the service manager and owner often intervened to make things right, leading customers to appreciate the ownership taken and to give the business another chance. While some express cautious optimism for future visits, others recommend thinking twice due to disappointing processes. The business appears to resolve concerns, but experiences can vary.
