About U-Haul Moving & Storage at Gilbert Heritage District
U-Haul Moving & Storage at Gilbert Heritage District offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, and moving supplies. Customers can also access propane refills, hitch installations, and online reservations. The location is known for its friendly and helpful staff, who are generally easy-going and efficient. Many reviewers highlight the smooth rental process, with trucks being clean and ready on time, and returning vehicles being simple and hassle-free. The large store provides all necessary supplies, and staff members are often praised for their helpfulness and professionalism. Some reviews mention excellent customer service, including staff resolving issues promptly and making sure customers are satisfied. However, there was at least one instance of inefficiency, where staff took extra time charging for a rental. Overall, this U-Haul location is highly recommended for its extensive selection, friendly service, and reliable experience.
Luke was great at getting us checked in...and when we brought the truck back it was good, too.
December 2025
First time using a U-Haul truck for my move and I work for U-Haul corporate. I was very impressed by the speed and politeness of the employees. Made me happy to see how it is as a customer. Keep up the good work y'all!
November 2025
WOW!! I was blown away with the level of customer service. Cameron was AMZAZING!! He helped me select the correct hitch for my truck and helped me get it on. He was so patient. I didn’t feel hurried or like he was put out. Just genuine care for his customer. I HIGHLY RECOMMEND this location!! THANK YOU CAMERON!!! YOUR... read full comment
