“10/10 recommend. I don’t know why this was my first time, but it won’t be my last and I will tell everyone about it lol. I went in for new tires, which always sucks… but this location made it a good experience.
BIG O Perks: price match, shuttle service… and a lot more, they just sold me on those alone.
Location in specific: Matt M. helped me out today from start to finish, and it was a pleasure! Very knowledgeable, professional and helpful. The location is nice. All of the workers, including the technicians seemed happy to be there… which I feel reflects in the work they do. Quick, efficient job. The waiting area is nice! I had my 2 kids under the age of 4 and the workers were so helpful and patient, I cannot thank them enough for that!”
“I came in for a tire rotation and balance my Nissan Juke and the experience was excellent. The staff was very professional, attentive, and genuinely helpful. They took the time to explain everything clearly and did not try to pressure me into buying new tires, which I really appreciated.
Best of all, the service was completed completely free of charge. Honest service like this is hard to find. I highly recommend Discount Tire and will definitely come back again.”
“AMAZING customer service as well as quick and reliable service. The ice cold waiting room with refrigerated water is also a nice touch for these hot az summers. Overall excellent experience and I will be coming back.”
“Overall a good experience. However, the tech broke/damage one hub cub and the store manger wanted me to pay for it ($65) if they order it for me. Ordered it/installed it myself for $15. This experience is making me think twice about using them before my next tire replacement.”
“Always a great experience at Discount Tire. They always treat their customers right and today was no exception. Thank you for getting me back on the road quickly.”
“I feel so grateful for Mike and the whole team at this Gilbert Big O! They have been so helpful with all my car needs and concerns. I completely trust them and highly recommend for anyone needing assistance!”