Coach is a renowned global fashion house established in New York in 1941, recognized for its high-quality leather goods, including handbags, wallets, and shoes. The store at 7700 W. Arrowhead Towne Center, Glendale, AZ 85308, offers a range of services, including bag customization and repairs. Customers have praised the exceptional service provided by staff, particularly highlighting Kevin's knowledge and dedication to ensuring customer satisfaction. Despite some concerns about product durability, Kevin has shown great compassion, assisting customers through multiple returns and helping them find satisfactory replacements. Reviewers consistently mention the store's friendly atmosphere, impressive selection, and outstanding product quality that surpasses expectations. The helpful and attentive staff contribute to a positive shopping experience, making it a must-visit for Coach enthusiasts. Overall, this Coach outlet is celebrated for its excellent customer service and a great variety of merchandise at appealing prices, ensuring that customers leave happy and eager to return.
Isabella was the sweetest coach associate to ever help me out! She helped me receive a purse I’ve been searching for, and went out of her way to make sure it was in perfect condition for me. Thank you so much!
July 2026
My first time going to the coach store ever I needed a backpack I got gifted to me cleaned and both lady’s working they’re (I didn’t catch they’re names) were so incredibly kind and helpful I will be coming back!!!
July 2026
This is the best location in az in my opion. Isabella was so sweet and personable. I live in the far east valley and I will always make the drive to go to this location.