Coach is a renowned global fashion house established in New York in 1941, recognized for its high-quality leather goods, including handbags, wallets, and shoes. The store at 7700 W. Arrowhead Towne Center, Glendale, AZ 85308, offers a range of services, including bag customization and repairs. Customers have praised the exceptional service provided by staff, particularly highlighting Kevin's knowledge and dedication to ensuring customer satisfaction. Despite some concerns about product durability, Kevin has shown great compassion, assisting customers through multiple returns and helping them find satisfactory replacements. Reviewers consistently mention the store's friendly atmosphere, impressive selection, and outstanding product quality that surpasses expectations. The helpful and attentive staff contribute to a positive shopping experience, making it a must-visit for Coach enthusiasts. Overall, this Coach outlet is celebrated for its excellent customer service and a great variety of merchandise at appealing prices, ensuring that customers leave happy and eager to return.
Isabelle went above and beyond to make sure we had a good experience in store. I appreciate all the time and effort spent into making our gift memorable! She is a great assets to this coach store.
March 2026
Valerie was an amazing associate, she helped my sister and I with a surprise gift and was the absolute best with making sure we got the gift and overall store experience! Definitely ask for her when you go :)
March 2026
My first time buying coach this last December. Vel is amazing! I have been in the store many times and she always helps me. Excellent customer service!
