Macy's is an iconic department store offering a wide variety of products, including top fashion brands, clothing, shoes, housewares, gifts, and furniture. The store is described as clean, bright, cheery, and well-marked, with easy returns and good products. It offers lots of help and lots of sale merchandise. However, some reviews note that most areas are not organized well, prices are higher than elsewhere, and some sections are not easily wheelchair accessible. One entry is problematic for those with asthma or allergies due to perfume samples. The store can appear too full with too much merchandise and not enough sales people, lacking charm and style. Staff are present but may not offer help unless asked.
Very helpful employees. Someone cares about customer service, they have hired very thoughtful, helpful people.
February 2026
They literally can put whatever price they want if you thought it was a price different than what the register says. Got quite a discount when I mistakenly thought an item was than the sale price.
February 2026
Lala was very helpful, friendly, and professional. I look forward to coming back and making more purchases.
