“My family n myself switched to AT&T during a promo offering free phones with 3 year contract. Had a little mixup with one of the phones we shipped out n Christian stayed after closing working on the issue and Austin completed the transaction the following day. I would say both these young men were knowledgeable, patient and went above and beyond with getting to the resolution. Great store, great employees”
“Fix my phone in 15 minutes. And it looks just as good as new. Dude was super friendly and show mad love. Will be back with my other phones to get them fixed as well.”
10AM - 8PM
6002 N 67th Ave Ste 101, Glendale
Mobile Phones
“So I went in to buy a phone today, Mary made it an easy transaction and explained everything's that would take place in detail. But the reason I give 4 stars is mainly for Miguel and the acting manager at the time. A customer they were trying to help cursed them out with every word. That customer was slamming stuff on the counter and both tmobile reps kept their professionalism as he had his toddler tantrum due to the price of a phone. As an employed person myself, I would expect never to have to deal with some one constantly speaking to me like that. I had to hold my tongue. I wanted to tell the reps "DO NOT HELP HIM! HOW ARE U ASKING FOR HELP BY CURSING AND YELLING?" I don't like that the manager requires their employees to endure this type of behavior. As soon as that customer called them out their names, he should've been asked to leave. That protocol should really be a topic in your next meeting.”
“Daughter had a problem with her phone, we wnt into this store and Michelle helped us. She was AMAZING! So knowledgable and had us in and out and my daughters phone fixed in no time!”
“James at At&T was super professional & extremely helpful during my visit! He was knowledgeable, very kind and I'd highly recommend him to anyone :) ⭐️⭐️⭐️⭐️⭐️”
“Best Customer service I have experienced with any cell service. NOAH personally took the time and walked me through every little detail and answered follow up questions I had.i would recommend them to anyone and everyone”
8:30AM - 8:30PM
4304 W Bell Rd Ste 101, Glendale
Mobile Phones
“Every time I go there they are so helpful at the store very clean Immaculate all the employees are friendly and helpful when I have issues with my phone or want to swap out a phone”
“The guy was a good person and professional he fixed my screen fast would definitely come back if I have an issue with my phone. I like that he know Spanish and English. Good communication”
“Gracias gabriela (gaby) por tus servicios 100% ayudas ala gente muchoo
Thank you gabriela (gaby ) for you service 100% satisfied thank you for helping the people alot ? you are the best you help me to get my pin back”
“I had Natalie she was very great also patient!!!
She made sure she gave us all the info we needed. I really love how she worked with us and kept a good attitude, I know this stuff can be tiring sometimes. So shout out to her”
“David was Wonderful in assisting me with a no pressure understanding of the various phones. I totally feel I was given the tools needed to make an educated decision of the phone that best services my needs. Great Young man, super knowledgable. This is the type service I wish everybody follow. His Talents would be better suited as your Corporate Head Trainer. He is a keeper by any means necessary. David Thanks for the full experience.”
10AM - 7PM
6205 N 59th Ave Ste 3, Glendale
Mobile Phones
“Was there as a new costumer and the girls were really nice and helpful Natalie and Beatriz.. the store was clean and smelling good coming back for sure! Great costumer service”
10AM - 7PM
6702 W Camelback Rd #102, Glendale
Mobile Phones
“Cecilia is a great asset to cricket. Her customer service was exceptional She was fast, honest, and caring. Thank you Cecilia for everything you did for me and my father!”
“?????
Excellent Service
I had a fantastic experience at the Metro by T-Mobile store located at 67th Ave and Bethany Home Rd. The employees here are truly outstanding—friendly, professional, and incredibly helpful.
They took the time to answer all my questions, helped me find the perfect plan, and made the whole process quick and easy. You can tell they genuinely care about their customers and go the extra mile to make sure you leave satisfied.
If you're looking for great service and a knowledgeable team, I highly recommend stopping by this location. Huge thanks to the staff—you guys are doing an amazing job!”
“Yetzamy L and Bryan M are absolutely fantastic! If you have to come here, definitely recommend asking for them to help you. They did everything I asked and more, I appreciate their help so much and their kind hospitality. Great workers!”
10AM - 8PM
5840 W Bell Rd, Glendale
Mobile Phones
“Marco was the phone expert that helped me. He was very informative, explained things in detail, and did an outstanding job. I would recommend him to everyone. Thank you Marco”
10AM - 8PM
7530 W Bell Rd, Glendale
Mobile Phones
“Go see Wilbur! After a terrible experience at another ATT store, we checked out this one. He greeted us immediately and helped me with my issue all with a friendly demeanor! He was quick, helpful and smiled the whole time. I will be back any time I need help with my account, an upgraded phone or accessories. Wilbur was awesome!”
“Store is kinda hidden in the back parking lot beside Ranch Market.of.. Employee Elvis is super friendly and professional. Got a new Apple Cosmic Orange 17 Pro Max for only $2.99 more a month for 36 months. I'm locked into a new 36 month contract but I've been with AT & T for 30 years so a new contract is not a big deal.”
9:30AM - 7PM
5854 N 43rd Ave, Glendale
Mobile Phones
“Sylvia really took care of me at 43rd ave and Bethany Home rd! And her manager was really kind to me too! I ported my number in from a competitor who was giving me too much run around and I’m grateful that Sylvia and her store manager were there for me in my time of need. Not only did they help me get into a new phone and plan for an amazing rate, they got me into an iPhone 13!!!! I am in LOVE with this phone and the price point! The competitor company was giving me so much drama I was worried these guys at boost mobile was going to give up on me and tell me to go somewhere else. They did not!
They want my business and they stuck through the thick with me and helped me get my issues sorted out in a very timely manner! They are professional, patient, kind, and very hardworking! 100/100 recommend! Don’t walk, run there and get your iPhone 13 before they run out!”
“I highly recommend. Be sure to schedule a head of time with Trey. He is professional and will be upfront with how things work and the bill. Great customer service.”
9AM - 8PM
5806 W Camelback Rd B, Glendale
Mobile Phones
“I don't have any complaints with the staff here, they're great! Everytime I do have to stop in, it's because we're still learning different things about our phones themselves. LoL. Keep up the great job ladies!!”
“The girl that works there is the bomb she knows very very much about everything I've gone in there twice with two different problems that were very bad things and she fixed them she's very knowledgeable about what she does she's very nice really sweet girl great place to take your business she's a bomb did you not going A+A+A+”
“Nassem was great going through our account and helping us save money. He also set us up with two new Motorola razors on trade ins. Great job excellent customer service”
“Exceptional company. I am wowed by their professionalism, fair price and looking out for my pocket book. So helpful. Very knowledgeable and a pleasure to do business with!!!”
10AM - 8PM
51st Ave, Laveen Village
Mobile Phones
“Nancy the manager was more than helpful and assisted more than expected. I was in a rush to work and I was able to get what I needed done for a better price and in time to get to work. Much appreciated. Good job.”
“They were awesome helping me to get everything fixed on my new phone they felt like family not just workers selling a product I really enjoyed the experience the best I’ve had ever dealing with Verizon they are a great asset and the type of employees that should be at all your phone centers”
“Great experience at this Metro by T-Mobile store! The staff was friendly, patient, and really took the time to explain my plan and options clearly. They helped me set up my phone quickly and made sure everything was working before I left.
I also appreciate how affordable Metro plans are compared to other carriers, and the coverage has been solid for me so far. The store was clean, organized, and the process was smooth with no pressure.
If you’re looking for good service and value, I definitely recommend this Metro location.”
10AM - 7PM
5109 W Glendale Ave, Glendale
Mobile Phones
“Finally done with AT&T and back with prepaid Ari was very friendly and quick with helping me get the moto g stylus it looks almost as nice as my old fone if not nicer the prices are a lot better too and not feeling drained by horrible customer service or price gauging anymore feels great ?”
“First & only event I’ve been to this location: a couple weeks ago, I brought in a “new” [refurbished] iPhone I had gotten online elsewhere that was adjusted to be “unlocked” to use with MetroPCS- who I’ve had for about 4 years now. I’ve been to countless different locations to pay my bill with cash, or get an upgrade, etc.I’d never before, tried to use a phone I didn’t buy with them. Usually the upgrades help a big discount, and they’ve got good phones. Personally, I do whatever I can to avoid going in debt for a phone, so my monthly payment is LOW, just the text+call+data package is only $35/month!!This time around tho, when I needed a new phone, I happened to find a quick discount deal online, elsewhere. This new phone, I realized it wasn’t going to be a “guarantee” that it would work, bc it wasn’t one of their own. I wanted to try it, tho. The 2 ladies working there were very sweet & patient — as we figured out transferring my same phone number & services. Guess what? It all worked out smoothly. I had to pay a transfer fee, but I don’t mind—bc their time is valuable, I wasn’t expecting it would be free. Metro-PCS is simple & cheap!! Why pay more anywhere else?!Also, a note on the general environment inside the store: clean, organized, good lighting! Can clearly see everything for sale!!”
“The gentleman was very professional and friendly. Repaired the glass on my phone very quickly. The price was less expensive than I expected. I will recommend this company.”