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“My family n myself switched to AT&T during a promo offering free phones with 3 year contract. Had a little mixup with one of the phones we shipped out n Christian stayed after closing working on the issue and Austin completed the transaction the following day. I would say both these young men were knowledgeable, patient and went above and beyond with getting to the resolution. Great store, great employees”
“Fix my phone in 15 minutes. And it looks just as good as new. Dude was super friendly and show mad love. Will be back with my other phones to get them fixed as well.”
10AM - 8PM
6002 N 67th Ave Ste 101, Glendale
Mobile Phones
“So I went in to buy a phone today, Mary made it an easy transaction and explained everything's that would take place in detail. But the reason I give 4 stars is mainly for Miguel and the acting manager at the time. A customer they were trying to help cursed them out with every word. That customer was slamming stuff on the counter and both tmobile reps kept their professionalism as he had his toddler tantrum due to the price of a phone. As an employed person myself, I would expect never to have to deal with some one constantly speaking to me like that. I had to hold my tongue. I wanted to tell the reps "DO NOT HELP HIM! HOW ARE U ASKING FOR HELP BY CURSING AND YELLING?" I don't like that the manager requires their employees to endure this type of behavior. As soon as that customer called them out their names, he should've been asked to leave. That protocol should really be a topic in your next meeting.”
“Daughter had a problem with her phone, we wnt into this store and Michelle helped us. She was AMAZING! So knowledgable and had us in and out and my daughters phone fixed in no time!”
“Melanie was totally awesome. Came in with all kinds of problems on my mom's account. She was so patient and took her time with helping me. My mom's phone was old as dinosaurs. Sho took her time and hooked me up.
Awesome employee”
“The rep that helped me, Paris was absolutely outstanding. He was not only friendly, personable and handled all of my phone issues, he helped take a bad experience and day and took the time to make it so much better. I wish there were more Paris' in all companies!!!”
8:30AM - 8:30PM
4304 W Bell Rd Ste 101, Glendale
Mobile Phones
“So I really really love this store. They’ve been super helpful and handling any issues that I’ve had. Verizon is a great company but specifically Nicola’s Constantino is the man. He really knows his stuff and I would recommend dealing with Nico on any new phones or devices. He also saved me a bunch of money on, my bill just by looking at it and figuring out what the best option was for me to save”
“The guy was a good person and professional he fixed my screen fast would definitely come back if I have an issue with my phone. I like that he know Spanish and English. Good communication”
“I had Natalie she was very great also patient!!!
She made sure she gave us all the info we needed. I really love how she worked with us and kept a good attitude, I know this stuff can be tiring sometimes. So shout out to her”
“A very good experience in the store, Monica was very friendly and helped us a lot with what we were looking for. We highly recommend this place, we came out with what we wanted and a very good payment plan.”
“Great store! Natalie went out of her way to help me get the new phone I really wanted. Then she helped me get it set up and get all my stuff transferred from my old phone that had been smashed. Top notch customer service”
10AM - 7PM
6205 N 59th Ave Ste 3, Glendale
Mobile Phones
“I have been a quite content and satisfied customer of Cricket wireless service for many years . There are many locations with more than qualified and knowledgeable friendly and courteous staff and personnel to assist your every need and request. Cricket provides a vast selection of quality communication devices and merchandise that will satisfy your desire . I highly recommend Cricket wireless service for the entire family Wolfgang S. Marconi”
10AM - 7PM
6702 W Camelback Rd #102, Glendale
Mobile Phones
“The gentleman in the building was kind and patient. We needed help activating a new phone and didn't understand everything that needed to be done and he helped us. We were here for an hour atleast and he helped us every moment we were there.”
“The atmosphere when you walk in is just amazing. You can really feel a difference in between other metros in this one!!! Good deals get right with them sisters who work here Ana and vanessa ! They will get you good deals ! TRUST THE GOOD REVIEWS MY PEEPS ! best customer service i have ever received ! Go in and ask for them you won’t be disappointed!!!!!!”
10AM - 8PM
7530 W Bell Rd, Glendale
Mobile Phones
“I am at AT&T and was very pleased with the service they were very professional and outgoing the 75th Ave. and Bell is one of the best locations around for help I’ve been to other places and they were simply the best Sophia personally helped me was very helpful and I also was helped by Adrian and she was outstanding both were very kind very caring and explained the situation to me and I felt very comfortable knowing that I was heard and my answers would be soon answered very outstanding employees”
“Yetzamy L and Bryan M are absolutely fantastic! If you have to come here, definitely recommend asking for them to help you. They did everything I asked and more, I appreciate their help so much and their kind hospitality. Great workers!”
10AM - 8PM
5840 W Bell Rd, Glendale
Mobile Phones
“Marco was the phone expert that helped me. He was very informative, explained things in detail, and did an outstanding job. I would recommend him to everyone. Thank you Marco”
9:30AM - 7PM
5854 N 43rd Ave, Glendale
Mobile Phones
“Sylvia really took care of me at 43rd ave and Bethany Home rd! And her manager was really kind to me too! I ported my number in from a competitor who was giving me too much run around and I’m grateful that Sylvia and her store manager were there for me in my time of need. Not only did they help me get into a new phone and plan for an amazing rate, they got me into an iPhone 13!!!! I am in LOVE with this phone and the price point! The competitor company was giving me so much drama I was worried these guys at boost mobile was going to give up on me and tell me to go somewhere else. They did not!
They want my business and they stuck through the thick with me and helped me get my issues sorted out in a very timely manner! They are professional, patient, kind, and very hardworking! 100/100 recommend! Don’t walk, run there and get your iPhone 13 before they run out!”
“To all who need experienced, knowledgeable, respectful people come here. I've had the best service ever and I will not go anywhere else thank you to diego, kim, Helene. To each one of these individuals they need to be acknowledged for their phenomenal service. Thank you all so very much for helping this old fart get her things together if not for you I would not have a phone thank you for all the work you put into this. God bless all.”
“I highly recommend. Be sure to schedule a head of time with Trey. He is professional and will be upfront with how things work and the bill. Great customer service.”
9AM - 8PM
5806 W Camelback Rd B, Glendale
Mobile Phones
“I don't have any complaints with the staff here, they're great! Everytime I do have to stop in, it's because we're still learning different things about our phones themselves. LoL. Keep up the great job ladies!!”
“Exceptional company. I am wowed by their professionalism, fair price and looking out for my pocket book. So helpful. Very knowledgeable and a pleasure to do business with!!!”
10AM - 8PM
51st Ave, Laveen Village
Mobile Phones
“Nancy the manager was more than helpful and assisted more than expected. I was in a rush to work and I was able to get what I needed done for a better price and in time to get to work. Much appreciated. Good job.”
“Nassem was great going through our account and helping us save money. He also set us up with two new Motorola razors on trade ins. Great job excellent customer service”
10AM - 7PM
5109 W Glendale Ave, Glendale
Mobile Phones
“Finally done with AT&T and back with prepaid Ari was very friendly and quick with helping me get the moto g stylus it looks almost as nice as my old fone if not nicer the prices are a lot better too and not feeling drained by horrible customer service or price gauging anymore feels great ?”
“First & only event I’ve been to this location: a couple weeks ago, I brought in a “new” [refurbished] iPhone I had gotten online elsewhere that was adjusted to be “unlocked” to use with MetroPCS- who I’ve had for about 4 years now. I’ve been to countless different locations to pay my bill with cash, or get an upgrade, etc.I’d never before, tried to use a phone I didn’t buy with them. Usually the upgrades help a big discount, and they’ve got good phones. Personally, I do whatever I can to avoid going in debt for a phone, so my monthly payment is LOW, just the text+call+data package is only $35/month!!This time around tho, when I needed a new phone, I happened to find a quick discount deal online, elsewhere. This new phone, I realized it wasn’t going to be a “guarantee” that it would work, bc it wasn’t one of their own. I wanted to try it, tho. The 2 ladies working there were very sweet & patient — as we figured out transferring my same phone number & services. Guess what? It all worked out smoothly. I had to pay a transfer fee, but I don’t mind—bc their time is valuable, I wasn’t expecting it would be free. Metro-PCS is simple & cheap!! Why pay more anywhere else?!Also, a note on the general environment inside the store: clean, organized, good lighting! Can clearly see everything for sale!!”
“Kathy is very kind, she helped me transfer everything to my new phone, I didn't remember my password and she helped me and I was able to recover everything. I highly recommend this store”
“Best customer service out there :) The girls here were so nice and helpful and went out of their way to help me and my mum out with our plans and services! I even met a young lady as the same name as me!! They explained everything well! I’ve come here a few times before and everytime I receive the same great experience:))Should definitely get a raise! Definitely recommend this store!!”
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“Abdul is amazing! I left relieved that all of my information from my old phone was transferred properly. For years, I have used iPhoenix. (Miss you, Hussein! Abdul is going to take great care of me!)”