The O'Reilly Auto Parts store on West Bell Road in Glendale is noted for its consistently helpful and knowledgeable staff. Reviews describe the employees as providing great service, being extremely helpful, and offering amazing customer service. Staff members are highlighted for their positive attitude, taking time to ensure customers have exactly what is needed for a successful vehicle repair. They are recognized for being very helpful, friendly, and honest, with service compared to getting help from a family member rather than a business. The store itself is described as nice and clean. Beyond parts sales, the team provides significant assistance, such as checking engine light codes in the parking lot without requiring a purchase, offering detailed repair information, and using product knowledge to save customers money. These actions provide peace of mind and make a huge difference. The location also offers standard store services including free battery testing, wiper blade installation, and a free Loaner Tool program.
Great support from staffmembers. Window switch on order in the store. Arrived earlier than expected and received a call from the store it had arrived. Very happy with the service and product! Thanks
August 2026
Great store, great customer service! Very helpful and knowledgeable!
July 2026
Go see Mario!! He was very helpful. He goes outside in 100ish heat to help customers. I had a difficult request and he was like no problem and got it done. Don't bother w auto zoned..always mad and lame store IMO. This O'Reilly location is the best customer service and clean. Motorcycle parts to top.
