“Bernardo Duran was the only person to correct the many issues with my account. He also reduced my bill dramatically. Someone added additional lines, which he had removed.”
“Very helpful staff that were knowledgeable about online specials so we could get the online deals and pick up at the same time in store. Limited selection of phones in stock but they could order them if you are more patient than me.”
“Louis was the BEST. I dreaded going in to get a new iPhone. I actually enjoyed myself. He is so personal, kind, and he listens. The best service I have received at a Verizon store in 20 years.”
“What a fantastic experience. I brought my mom in to change over to AT&T from another provider. Linda, Marco & Marcos (spelled correctly ?) from AT&T helped with a “work-around” until my mom’s other phone can get “unlocked” to complete the transfer of her number to the carrier. Excellent customer service. I’ve been a long time user of AT&T however she wasn’t. Now she knows what to expect as would any other customer. Keep up the good work.”